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thought some of you might find this article interesting.

also the link at the bottom.


Mon, 10 Jul 2006 13:57:04 +0100


CSA Diploma Course increases professionalism in debt collection

from Creditman.biz

The results of this year's City & Guilds Diploma course in debt collection, instigated by the Credit Services Association (CSA) - the official voice of the debt collection industry - has revealed the same consistent level of high achievement enjoyed by previous years. The CSA has also announced a number of significant additions to the programme for 2007.

Out of the group of students attempting to qualify for this year's fully accredited Diploma, 65 successfully passed, including 26 'credits' and five 'distinctions' - a significant achievement. A small number of students again failed to make the grade, an indication of the tough nature of the course and the serious drive towards 'professionalism' within the industry. The results are virtually identical to those posted for the last two years, and again nearly half of the group comprised women candidates, dispelling the myth of an industry dominated by men.

The course, now in its eighth successful year, is designed to cover all aspects of the industry, and to equip students with an in-depth knowledge of practices within the credit services field. To date, more than 275 Diplomas have been awarded.?

A change for 2007 will see the addition of a number of new modules to accommodate the rapid pace of change within the collections industry, notably in areas such as IT, Debt Purchase, and other developments within the commercial debt and consumer debt collection arena. As Chairman of CSA Training Services Stephen Lewis explains: "Students graduate with extensive knowledge of the debt collection industry that is invaluable in the workplace. Both employers and successful graduates have been highly impressed with the course and are advocating that it becomes an essential part of training for anyone wanting a career in the debt collection industry. I am particularly delighted that we are now receiving interest not only from our members, but also Banks and Government by way of the Inland Revue, Office of Fair Trading, and Local Authorities." Gillian Forrest, Head of Training at the CSA believes the Diploma is now firmly established as a pre-requisite to successful career development: "We have been working as a team over the last eight years to drive up professional standards and the success year-on-year of these awards is a major milestone.”

Britons love to spend on practical purposes

More Debt News...

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That's assuming they can read, of course ...


They seem to have problems with even simple things, like "CCA".

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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