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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HSBC vs SupermanX-Victory after OFT


SupermanX

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I would like to thank everyone on this site for their valuable advise and help. Without this site it would have been a lot harder to fight the banks.

 

My special thanks to;

 

lateralus, rob-the-viking,freakyleaky and castlebest.

 

My court date was last week, the judge rejected the HSBC's attempts to stay. HSBC's solicitor decided to withdraw their representation once the stay was rejected and I won by default.

 

What was quite helpfull in my case against their attempt for stay which i would recommend is that one should emphasis and point out to the judge D&G's delaying behaviour during the claim; missing deadlines, showing no respect to the court procedures & the court's authority, wasting court's time etc....

 

Their solicitor was claiming that i didn't send my court bundle and they didn't receive an objection letter from me to their intention to apply for a stay. I was lucky that i had sent all my vital documents recorded to D&G, I produced those at court-Very useful

 

My total claim is 1975.01 pounds, I also managed to claim the following;

 

postage, interest @8%, transport, bundle preparations (printing costs @20p per page).

 

Make sure you have the breakdown of your costs as well as your total amount when you are at court, it is easy to forget items to claim...

 

I will be making a donation to this site.

 

Good luck everyone

SupermanX

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Excellent news. Well done..:) As Pete has said could we possibly have your claim details eg Claim Ref No. and the name of the court that was dealing with your claim, so that I can add it to the list of settled claims.

 

Congratulations

 

JW

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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  • 4 weeks later...

Hello and well done, you are one of the few,how did you argue the case, what did you put together in writing to present,lots of us are at trying to fight the stay you won,great,majority dont,what so different re your case, it would be great for you to write up the arguement on the day or as you have given claim no, can this/transcript be got onlinie, if so how so, it is so rewarding to hear your success this inf from you could assist thousands of us, me am at court again this friday for a 2hour time slot to hear/discuss the stay.

Terrified, with the problems to date, you could help me AND L;OTS OF OTHERS.

DIZZY BIZZY

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Superman's court had struck out the defence due to abuse of process (DG Solicitors had yet again ignored the court and missed deadlines to submit their doucumnets)

 

we have had a few successes along these lines but it does depend on DG's lack of response to the courts directions.

 

pete

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I second dizzybizzy, would realy like to hear what happened in as much detail as I'm in court in a fortnight today and hoping for some strong arguements to lodge.

 

Also be interested to hear how you managed to claim costs and what form you submitted for that.

 

Thanks

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thanks for the feedback, but what did dg miss to do, it seems they do/have not done much rgarding the courts and got away, they did not send in a bundle to the court by the said deadline in my case and seemingly most of all the others or did they, when i found out they had not and before the court date i wrote in to the courts and asked to be "struck out" heard nothing went to court in front of the judge she said doesnt matter they will or would have argued the points of law, my case was about 8 days after the oft filing of court, she wanted to move onto the stay i objected, not enough time to duiscuss, resheduled for this friday for TWO HOURS !!

so should they have sent a bundle in to court as me by the date, if yes why was it not struck out, is this not an abuse of process.

spoke to the court today to try and get copies of case, impossible, but given a little info"judgement given by default"

i am also told that a "lay representative"casnnot represent the claimant.

 

would be very pleased to receive any/all comments as within this.

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Castlebest thanks for the response above, have watched you and your colleagues for months, my thanks, only due to you lot giving the support you have/do are we able to "go forth" me us on computers, i try.

 

you say have had some success on the way, you have done great, anyone able to give more success claim no's SINCE the oft filing to assist me,thanks. dizzy bizzy

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freaky leaky, thanks for that, it helps me. can you healp re lay representative, to represent another at court with/for the individual, am told a mckenzie rep/friend cannot but just assist, lay representative can i was told but told by judge NO.i have after hours found a reference to "CPR 27 Representation at a hearing" but cannot find a reference to CPR, please can you or anyone help me asap. dizzy bizzy

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