Help - Style Card

[chrisyb]

Hi,

 

I recently sent out my prelim letter to style for charges levied to my account over the last few years. Now, they have sent me a letter, quoting somebodyelses storecard details at the top stating the following;

 

The office of fair trading has restricted it's investigation to credit cards and made no attempt to consult with Style financial services or the industry in relation to other entirely differant products including store cards and so we will not refund any charges.

 

I am going to send my LBA to them and would like to add a comeback line to this statement. Could anyone suggest what I should say??

 

I hope somebody will be able to help me on this one as Style are the lowest of the low.

 

Many Many thanks:?:

[steven4064]

The office of fair trading has restricted it's investigation to credit cards and made no attempt to consult with Style financial services or the industry in relation to other entirely differant products including store cards and so we will not refund any charges.

Hi Chrisy

 

I would just ignore this - it is not worth wasting printer ink replying. Just send a LBA and stick to your timescales.

 

On a more serious note, them sending you someone else's details is an offence under the Data Protection Act 1980 - I would certainly point that out to them in your reply.