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I recently bought a Royal 400 Solo Gas Fire from warmorwet.com (Thermagas Ltd). When my Gas Safe engineer came to do the installation it became clear that the fire was faulty. He diagnosed it as a faulty gas valve. I suppose I should have then smelled a rat when I contacted Thermagas to report the fault, as they said they were not responsible and directed me to the Sirocco Fires (the manufacturer) premium rate support line, which charges £1 per minute! Eventually however, after I said I was not prepared to pay for a premium rate telephone call, and that it was their responsibility to
PLEASE READ & PASS ON – IMPORTANT Insurance is a wonderful thing when it works, but read the cause of this fire - you may be surprised. Please pass this one along to your family and friends. House fires - please read The original message was written by a lady whose brother and wife learned a hard lesson this past week. Their house burnt down.. nothing left but ashes. They have good insurance so the house will be replaced and most of the contents. That is the good news. However, they were sick when they found out the cause of the fire. The insu