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Found 10 results

  1. Don't leave it too late to find out if you're eligible for financial help and support through Warm Home Discount schemes this winter. They are run by energy companies but tend to close in late November or early December. One in 10 of allhouseholds are eligible for some form of help with their energy bills. Those that qualify include low-income families, disabled, elderly and other vulnerable customers. http://www.homeheathelpline.org.uk/about/
  2. 2 weeks ago there was a discussion on the Winter Home Discount (WHD) if anyone is following this you may want to have a read up on this here >>http://researchbriefings.files.parliament.uk/documents/SN05956/SN05956.pdf or see my attachment Number SN 05956, 6 May 2016 Summary This Commons Library Briefing Paper looks at the Warm Home Discount scheme (WHD). The scheme started on 1 April 2011 and was originally to end on 31 March 2015. Since then it has been extended twice, first until 2015/16 and most recently until 2020/21. The WHD scheme is part of
  3. Hi all I have claimed warm home discount from Npower for 2 years now and not received any rebate back, I sent them a message but they didn't reply, I rang warm front and they said they only deal with Pensioners, and when I pressed them they said I can't speak to anyone but my energy supplier, why do I think I am in for a long haul! Anyone else had problems, if so how did you get on? Obviously I will try harder, but someone here might know who I can speak to, to save time. Thanks
  4. http://www.independent.co.uk/news/uk/giant-house-spiders-are-invading-british-homes-following-wet-and-warm-summer-10467050.html
  5. hi, i'm not sure where i stand with this, i got my warm home discount, which i'm grateful for..my electricity supplier is EDF, when i phoned to enquire whether i could get a refund of the £140..they said no..it was government money and it was not for me to spend on things as I please, but its for energy needs..they said it wasn't mine really..i enquired about them keeping it as they are making interest on it and he said that no, they're not making money on it..is this normal? i was paid my warm home discount last year..surely this is okay? any pointers or insgihts appreciated thanks.
  6. http://www.nhs.uk/Livewell/winterhealth/Pages/KeepWarmKeepWell.aspx#close
  7. I recently bought a Royal 400 Solo Gas Fire from warmorwet.com (Thermagas Ltd). When my Gas Safe engineer came to do the installation it became clear that the fire was faulty. He diagnosed it as a faulty gas valve. I suppose I should have then smelled a rat when I contacted Thermagas to report the fault, as they said they were not responsible and directed me to the Sirocco Fires (the manufacturer) premium rate support line, which charges £1 per minute! Eventually however, after I said I was not prepared to pay for a premium rate telephone call, and that it was their responsibility to
  8. Hi, I am wondering if anyone knows anything about this? I spoke to Scottish Power today about an whether I could get this but they said they didn't know. You have to quality on 2 parts. I do receive DLA so would qualify on that part. It also says you can qualify if you receive income support which is where my query lies. I do receive a very small amount of Income Support but I receive it as I have overlapping benefit ( I am a carer and cannot receive full carers benefit). Would that count as income support or would that be income related benefit which include
  9. I had a combi boiler system put in through the warm front scheme four & half years ago, I am registered disabled & my boiler broke 4 weeks ago but I can find any help anywhere as local plumbers will not touch it because it is an ideal combi boiler system installed through the Warm Front scheme who ceased in January this year but my system is under 5 years old so I don't qualify for any of the new schemes. I have a daughter we have had no heating or running hot water for the last 4 weeks my disability causes loss of feeling from the waist down which means I d
  10. hello! am new and I need help with my problem with warm sure. just over a year ago I had a ideal logic 24 combi boiler fitted by grant called warm front. my boiler is still under warranty, unfortunately it broke down. The boiler seems like it's got a mind of it's own it comes on and goes off itself. I called warm sure up to come and repair it since it's under warranty, the company the warranty is under is called corrillian. the first time I called them was two months ago. they sent an engineer out and it seemed like he didn't have a clue what was happening so he called another engineer. af
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