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Undercover film reveals inner workings at loan firm The Cheque Centre Reveals hard-up families on council estates are targeted by company Many sold loans with interest rates of up to 3,000 per cent Managers boast 'they've never turned anyone down' on camera Workers instructed to cold-call previous borrowers offering new loans Staff 'swipe' customers' accounts when they don't pay up Comes as Financial Conduct Authority announced new rules on industry Read more: http://www.dailymail.co.uk/news/article-2571091/Undercover-MoS-film-exposes-payday-loan-firm-preyi
The unauthorised sales practices of staff working for major estate agencies including Countrywide, Connells and Spicer Haart have been exposed in an investigative documentary. As part of Channel 4’s Dispatches, broadcast last night, an agent from Countrywide, the UK’s largest estate agency group, was secretly recorded telling a reporter that his firm had exclusive rights to promote the second phase of the Help to Buy scheme. The agent told Channel 4’s reporter: “The scheme kicks in from next year but because Countrywide does so many mortgages for the main lenders they’ve given us the go a
An investigation by The Times into Lloyds Banking Group has found contractors employed at its largest PPI complaint handling unit were taught how to “play the system” to the detriment of clients. An undercover Times reporter went through the recruitment and training process to work as a PPI complaint handler at Royal Mint Court in London. According to the paper, the reporter was told: • Some bank salesmen had faked PPI information in agreements on loan sales; • Complaint handlers should effectively turn a blind eye to the risk of fraud; • The majority of customers would g