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  1. HI, im new to this service so please bare with me. back in 2016 my partner signed upto brighthouse for a washer dryer combo, we paid £50 inital payment at the sign up and two payment of £30 a fornight there after. after a month had gone by and we still hadnt received the item in question we stopped paying. Shortly after this we had split and was going through courts for custody battle, so didn't have the time to chase this up In 2018 we got back together and decided to chase up the debt that brighthouse owes us, on febuary 22nd 2018 we spoke to a customer ser
  2. Complaints to the Financial Ombudsman Service since the end of 2013 to date, number 27 of which 21 have been upheld. On a lot of the complaints, BH has failed to respond to the FOS which I think shows their contempt not just for their customers, but for authority as well. This says that if you are having a problem with BH whether it be shoddy goods, (a settee stuffed with towels instead of foam in one case), if you get no satisfaction with a formal complaint to BH, then make a complaint about them to FOS. BH have never denied repeated nuisance calls or sending men around to
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