Complaints to the Financial Ombudsman Service since the end of 2013 to date, number 27 of which 21 have been upheld.
On a lot of the complaints, BH has failed to respond to the FOS which I think shows their contempt not just for their customers, but for authority as well.
This says that if you are having a problem with BH whether it be shoddy goods, (a settee stuffed with towels instead of foam in one case), if you get no satisfaction with a formal complaint to BH, then make a complaint about them to FOS.
BH have never denied repeated nuisance calls or sending men around to