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Found 3 results

  1. Hi, and thanks for your organisation! 6 weeks ago I ordered a PayPal card reader for use on the market (I'm a part-time trader). Here is the order info; Seller information PayPal Payments Pte Ltd +44 8003589448 Invoice ID 131723 Note to PayPal Payments Pte Ltd Order: 131723 Purchase details PayPal Chip card reader£37.50 Tax£7.50 Total£45.00 The number +44 8003589448 mentioned above is the one that tells me my claim has been dismissed. I didn't receive it, so I made a PayPal claim. They dismissed it, as the courier had delivered it. However, it was signed for by a J Kilsby at 11.50 on 15.15.2017. We were at home at that date and time, and nobody called j Kilsby lives here. I've tried to challenge the claim but get thrown out by the automated system. I've sent several emails but had no reply. Any advice on what to do next will be gratefully received!!!!
  2. I missed the first payment of £18 (wasn't told when it would be taken out so didn't have money in that account to cover it!) They have sent a letter stating that they are charging a returned payment fee of £30 in line with the terms and conditions of your agreement and the following line states "In addition to this, a default penalty of £15 has been charged to your account in line with the terms and conditions of your agreement"!! lol Are they serious!? its ridiculous really. There is no issue of affordability of the monthly payments, they have since taken that months payment and the following months payment together with the default charges. I took the finance out on some bike stuff to avoid the wife going mental when she saw another large expense on them going out haha but the whole agreement was for only about £490 and they charge nearly 10% on a default. I've written citing unjust enrichment and will await their response but has anyone else had such dealings with them? I know some companies take the mick with default charges but this seems a bit much even for others standards!!
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