late last year I won on the wheel of fortune in the life of leisure game at mecca bingo.com it came up congratulations you have won £10.000 a month for 12 months and your first instalment has been paid into your account ! I was gob smacked and thought I was seeing things , but there in my account was £10,000. I rang mecca bingo to see how my other payments would be made , immediately the game was removed from the site and they were confused by what I was telling them as they stated "they do not pay prizes in instalments". after several phone calls , they even asked me what I wanted to resolve ? I obviously said my £110,000 and they had to speak with the game makers Ash Gaming who are American based I believe and who it seemed had given Mecca a version of the game with this instalment prize , after a few days of phone calls they came back stating technical error and added another £1000 to my account for the inconvenience and phone calls, I explained I was not happy with their response and was referred to alder hay gaming commission who just sent me an email saying I was lucky to get the £1000 as all they needed to pay me was the cost of my bet back as technical error ! I argued again this was not a technical error this was purely a part of the game Mecca had on their website. Due to financial problems , my gambling etc being a huge problem for my family I never took this any further or told anyone till recently and have been advised that I should have challenged Mecca bingo.com and Ash gaming as the game has never been put back on the site and clearly was not a technical error please can someone help and advise if and how I would go about challenging this , do I need a solicitor , I cannot really afford one unless had a good chance of getting the money I won .

I am looking for advice on how to deal with Mecca Bingo High Street Clubs who post online competitions for free tickets etc. Once such competition offered two free tickets to an event worth £20 where you could attend a Mecca Club and have 16 chances to win £1000 full houses (total payout on all games worth £20000) 8 people guessed the correct answer and 2 picked at random won the 2 free tickets to the event worth £20 i.e. free bingo books. Rules were 1 entry but a few entered twice. I was told by Mecca they took the 1st entry for each person but 1 winner's 1st entry was incorrect. They told me the rules were applied correctly which I pointed out was actually incorrect. This is not sour grapes but unfair to the other 7 who guessed correctly as only 1 of the winners entry was correct the other had guessed incorrect first. This is a common problem on other individual Clubs facebook competitions. How should Mecca redress this?