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Showing results for tags 'winnings'.
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late last year I won on the wheel of fortune in the life of leisure game at mecca bingo.com it came up congratulations you have won £10.000 a month for 12 months and your first instalment has been paid into your account ! I was gob smacked and thought I was seeing things , but there in my account was £10,000. I rang mecca bingo to see how my other payments would be made , immediately the game was removed from the site and they were confused by what I was telling them as they stated "they do not pay prizes in instalments". after several phone calls , they even asked me what I wanted to resolve ? I obviously said my £110,000 and they had to speak with the game makers Ash Gaming who are American based I believe and who it seemed had given Mecca a version of the game with this instalment prize , after a few days of phone calls they came back stating technical error and added another £1000 to my account for the inconvenience and phone calls, I explained I was not happy with their response and was referred to alder hay gaming commission who just sent me an email saying I was lucky to get the £1000 as all they needed to pay me was the cost of my bet back as technical error ! I argued again this was not a technical error this was purely a part of the game Mecca had on their website. Due to financial problems , my gambling etc being a huge problem for my family I never took this any further or told anyone till recently and have been advised that I should have challenged Mecca bingo.com and Ash gaming as the game has never been put back on the site and clearly was not a technical error please can someone help and advise if and how I would go about challenging this , do I need a solicitor , I cannot really afford one unless had a good chance of getting the money I won .
Hello, A friend who lives outside UK has been using a well known UK gambling site. He has won a lot of money but the website says that as he is outside UK they have suspended his account and will not pay him the money. So, website is quite happy to take all money from him when he is losing, but then use an excuse when he has won to avoid paying the money. Any advice please?