I also have a problem with their payment terms. They say payment is due immediately upon receiving invoice. Can they do this? I don't get paid until end of month, at which point the invoice will have been received nearly 10 days ago.

But I signed their agreement which entailed their ts and cs. My argument is twofold: I thought they were HMRC and never realised it was a chargeable service. And they are charging me £120 for minimal work. All they have done is request employment forms to be sent to me from HMRC, and conducted 2 phone calls with me. I blocked them from acting on my behalf before they could do anything else. So do you still think ignoring them is best course of action, even with the signed forms? Also to the person who originally responded to me, did they go away once you paid? And did they charge interest on the invoice for the time it took you to decide to pay it? Thank you

Can somebody please update me with the outcome of this situation? I am in a similar position. Thank you

Please see the attached invoice which I received recently. I have a problem with the payment terms, as they are stated as immediate. I also still believe that the £100 is extortionate, considering a claim was never filed with HMRC. The only work carried out before I managed to cancel was the request of mileage forms to be sent to me, and 2 phone calls totaling 9 minutes. What do you suggest I do in light of this invoice? I am worried as I have signed their agreement. But even so, this surely isn't fair? They haven't done anything to charge £100 for. Do I have any right to refuse to pay this invoice? What would the consequences be? Thank you work milage invoice.pdf

Thank you very much for the feedback. I'll update this thread with any developments.

Hello all, I am currently having problems with the website in the title of this thread. (All one word). Being under the impression that they were in fact part of the HMRC, I requested a work mileage rebate form from them, filled it out, signed and returned it. I then received a call very recently to request some further info regarding my application. In essence they wanted to confirm my employer, my address and they also requested copies of my mileage forms. Immediately after this call I did some further research in to this website, as something didn't feel right. I then found out that they are a 3rd party who charge for a service. I immediately contacted them, within 30 minutes of our phone call, to say I do not want them to act on my behalf and any dealings we have had are to cease immediately. I followed this up with a hand written letter. In response they called me and claimed that if i cancel now then I am liable to pay a £100 invoice for the 'work they have carried out on my claim'. I immediately contacted HMRC to block them from acting on my behalf, and I asked what this company had actually done for me so far. HMRC told me that all they have done so far is request for mileage forms to be sent to my address for my signature. These haven't yet arrived. HMRC also confirmed that no deed of assignment had been created. I do not feel that they are justified is asking for £100 for their services, and I was wondering if anybody had any advice on what I should do next or how I should deal with this? £100 + VAT seems ridiculous for a total of 9 minutes on the phone and requested some forms. I am worried that when I receive an invoice, it will be higher than £100, with additional charges for made up work they are claiming to have completed on my behalf. I have only seen 2 other threads on this topic, and neither of them seem to come to any conclusion. Any help or advice would be appreciated. Thank you.