Yes course they did the car was parked on it they had to, to remove the car. The police just said they wasn't going to get involved and my dad would have to sort it out after. A default notice was sent but my dad had offered them the payment plan which they kept refusing and he made payments and has paid off the outstanding areas. No termination notice has been sent nor repossession order. The account isn't terminated still they have put it on hold until they have "looked into it" is what they are saying. So now my dad has paid for this car and doesn't have it. The whole things a joke. Also what happens about the V5?? I know a car cannot be sold without this so what will happen if they try and sell it now? Because after all the sneaky crap they have done so far I wouldn't put it past them

Hi that's for replying. The company is Motonovo Finance, It's on HP I don't know the total figures but I know its around £16000 and he has paid £3500 I know this is not more than a third but the car was parked on private property. We was never informed of them coming nor did they have a court order to remove it from the property. I know they need this and am also aware of what they must send you before they can send collection men to your house. What I really need to know is the civil areas this and the police because we are being told to put in a complaint but my dad keeps saying well it is a civil matter what can the police do? But shouldn't they have stopped them? They did not have any warrant, court order, no legal papers what so ever. All they had was one piece of paper from Motonovo saying they are there to repossess the car. Also my dad did not sign anything either when they took the car.

Is the order from the actual court? Or from shoosmiths? As for as I was aware after 6 years they cannot do anything?

Hi all, I'm new to this and really need advice. Ill try to keep this short as its a very long story, so I'm just going to put the end part of it. Last Wednesday two men turned up to repossess my dads car (ill put pointers at the end of how it got to this stage) We had no warning of them coming and my dad told them to go away as the car is parked on private property (he knows his rights) they said they had every right to take the car as the left hand rear tyre was an 1in on the pavement (he parks it behind mine on the long driveway). my dad calls the police and so do the collection men. 4 of them turns up at our house, they then inform my dad that they can take the vehicle because of the tyre touching the pavement, to which my dad tells them that as long as 3 tyres are on the driveway (plus 17in of an 18in tyre) they need a court order. However the men start spouting a load of BS saying "Yeah we can, we know the law, we have a warrant" and all that however when asked to show a court warrant they turn around and say we only have this from the company. (Which you can probably guess not a court order) now the police turn around and say "Well this is a civil matter, we cannot get involved, we are just here to stop a breach of the peace. my dad is left in a no win situation, these men then call a tow truck to drag the car off the driveway to which the police won't stop as they say they cannot get involved. my dad has to stand there and watch he car get dragged away. As you can imagine my dad is very upset and very angry. He has been told by debtline, the financial ombudsman and his solicitor that what they did was illegal and not only did they not send a repossession order, they haven't sent a termination notice nor did they have the court order to take it off the driveway and that the car must be touching the road not the pavement. They have also told him to put in a formal complaint to the police as they let them take the car. Now this is where I need advice as my dad really does not want to put in complaint as he has high regard for the police, but doesn't he have to cover his own back?? And can the police actually get involved with it being a civil matter?? And if they can't they do they call it an illegal repossession?? This all start when my dad got two payments behind after losing his job, he had been in contact with the company the whole time offering them a payment plan to which they refused, on the advice of debtline and the ombudsman (he has been in contact with them since this started) he started paying the arrears off online. He has paid them £1354 and as of last Monday two days before this happened he was fully up to date. Also what do you think will happen now? His legal team are saying they must return the vehicle but the finance company are just saying they are putting the account on hold?? If they send the car back should he accept it? I mean why on earth would you want to stay with a company this does something this disgusting, I'm in disbelief at all this. Thanks again for reading any advice would be great.