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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Horspool

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  1. Horspool
    Hi, can anybody advise me on what to do next. I had the same letter from Defence Systems, I wrote to them saying that I would take up the matter with One Stop. I e-mailed One Stop but they never replied. I have now had a second letter from Defence Systems asking for £100 and increasing to £150 plus costs if I do not pay within 14 days.
  2. Horspool
    Me too! I have just had the same letter.

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