downanout
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Everything posted by downanout
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Thanks Dodgeball We used the free agencies. They did accept the plan for the lowest card which was about £600 and we are still paying towards this one, but they would not accept the same debt management plan for the higher amounts. I will send for the CCA and see what happens.
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Thanks guys, We have done the debt management plan back at the beginning of the year, twice. Mbna were not interested, they refused to freeze or even reduce the interest. We have a house in UK in neg equity and we had a mortgage plus the rent of our present address to pay. I have kept them informed as to our situation. We have other unsecured debt which we are paying regularly. There is only the one wage coming in at the moment.
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Bump
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Dear all, It's been awhile since I've been on here. I have recently received a letter saying that mbna are going to sell the debt to a third party. Also, threatening court etc. I'm wondering if I should ask for a CCA from them at this time. The last letter I sent them explained that our circumstances had worsened and I/we would reume paying when things improved. I have done a rough calculation on one of the cards which is now about £6000 and we have paid roughly £13000 just in interest. Can anyone give any advice on what to do next. Please.
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Hi dx, Probably not . Although, they do seem to love writing to me on a weekly basis.
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Hi all, It is with interest I have been reading your posts. I had been trying to calculate the amount of interest I have paid to mbna over the last 6 years. And I make it over £10,000 and I know that's less than it really is (not an accountant). I have no PPI with them. At the moment I'm paying a reduced amount which they have not accepted (they have on one card which has very little owing, not much interest to be had on that). I'm living in Sweden at the moment, they have my address here. I'm wondering if there is any challenge I can put up, I just feel so angry and really would like to take a battle to them. PS not trying to get out of the debt, just hit hard times and needed breathing space.
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Thanks Brigadier2JCS, I am living in Sweden and have been since July 2011, so almost two years. We are not trying to get out of paying our debts. re cap....We first wrote asking they accept a lower payment and to freeze the interest. We sent them a household budget breakdown. We have three cards with the following rough amounts owing 1. £650 they accepted the household budget and froze interest 2. £6000 they refused the household budget saying it was too high. I wrote explaining that if they studied what I had sent them, they would see that day to day living is exceptionaly expensive here, but if they looked at the utilities we had only recorded a small amount as they are cheaper. I also pointed out they had accepted the budget for the lower amount. No response explaining the decision. 3. £5000 same response as for No2 I wrote again and received a letter back stating they would have to send it to another department as they could see we had an overseas address (they knew that as they were writing to us) and could expect a reply within five days. That was dated 18th March. I have had not response. However, I have continued making the lower payments. On the higher amounts the statements show faster payments made and later payment charges as well as full interest added. So the debt is increasing. I am a little confused by the latest letters regarding the co-operative overseas financial services. Is mbna part of the co-operative bank now? Do I respond to them as mbna are demanding I make an imediate payment to the co-operative bank to bring my account up to date? In their 'we are here to help section'. If you can't make an imediate payment, please call us to let us know how you intend to maintain your monthly payment, as we may refer your account to an overseas debt collection agency that may contact you to collect payment in the full balance. This does worry me as in Sweden anyone can get your full details as they believe in everything being in the open and you have ID cards. Data protection is non exsistant here.
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Hi, What happens if mbna cancel my agreement? And give the debt to an overseas agency? The last letter demanding full payment, they have given the details of the Co-operative bank PLC, overeas financial services based in London. And of course they are here to help if we are having difficulties. Can anyone give me advice please?
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Dear all helpers, Today I received a letter acknowledging I have an overseas address and that I had missed a payment (which may have slipped my mind). In the same post I also got a statemnet showing the payment I had made as I do every month. Even though the payment is on time and shows a faster payment made, there are charges for late payment also added, plus interest. So the amount owing is increasing at what is for me an alarming rate. Further into the letter they have said they will pass the demand for payment to an overseas debt collection agency. I am getting pretty scared now and frustrated with mbna as it is quite obvious that there are a number of people within the organisation that don't know what each other is doing. We continue to pay the lower payments each month. And have kept and filed all correspondance. Where do I stand with an overseas debt agency. And is there an ombudsman (UK) that I can contact and submit evidence of inconsistancy and general unhelpfulness by mbna? Any advice would gratefully received.
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I have finally had a reply re the higher household expenses. They can't help with "my" query, so have sent it to another department. The letter is dated 18th March. I am to receive a reply within 5 business days. Nothing so far. In the mean time I still get statement showing added charges and interest as normal. Also letters to say I have missed payments and so on. I'm still paying the lower amount each month. Is there anything else I could be doing or do I just sit an wait for the next move from them.
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Hi there, On a Barclay's credit card, they have accepted the lower payments but are still adding interest which they've kindly reduced by 1.167%. Not sure what to do next. Not heard anything from MBNA since letter sent end of Jan. Feeling nervous!
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Thanks cerberusalert, I'll send the letter anyway, you're right about the lack of any empathy. I have kept all letters from them just incase further down the line I do end up with a third party. We have a house which has dropped into negative equity, so can't sell yet. So, onwards and upwards!!
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Thanks, will do.
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No my fault, I should have made that clear. The only good thing is the huge gap between sending and receiving replies from mbna. It surprises me that they post the letters to Sweden and still query the living costs. I will take your advice and send it recorded delivery. Instead of sending two letters I will put both accounts numbers on the one, keeps the cost down.
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I wonder if someone could cast an eye over the following letter for mbna's query into my high housekeeping budget, not sure if there is too much info and I have tried very hard not to be snarky. Dear Sir/Madam, Thank you for your letter dated 10th January 2013 enquiring as the the higher houskeeping sum. I assume you will have also noticed the extremely low amount of £35 per month for the electricity costs. As a comparison our monthly electric bill in Britain was £130 per month with another £50 per month water charges. However we had a lower housekeeping bill as food costs were much lower. Here in Sweden the electric costs are a lot lower, but the housekeeping is a lot higher. 25% vat across the board and 12% vat on all fresh veg and fruits. My husband recently had to have dental work (all dentists are private here) which cost 370 sek (about £350) that came out of the housekeeping. Visiting a doctor £15 per visit, that is without treatment. These are unexpected expenses. I really cannot see how you can apply British living costs to Sweden. We have done our budget and this has been accepted by you on the lower credit amount owed to you for both the payment and the freezing of interest charges. I wonder if you could explain to me why the same budget is causing such a problem for the other two credit card amounts. Surely the payments offered would have been rejected before the request of freezing the interest would have been considered.
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Thanks for the advice I will call debt line. As I said they have accepted the lesser of the debts and the housingkeeping budget is the same on that. No one else has questioned the amount. From the wording of their letter they have accepted the lower payment offer on the two highest cards. They're saying they can't stop the interest charges without further information about the housekeeping, which again if there was a problem why accept the lower payment offer for all three cards and freeze the charges and interest on the lowest one. Surely the lower payment offers would have been rejected outright had there been a problem with the housekeeping budget, in their words, being too high. None of it makes any sense at all. I am quite at a loss as what to do. I am out of the country at the moment and the budget is based on those living costs which are commonly known to be a lot higher than in the UK. They are writing to me at this address so they are obviously aware it is not a UK budget.
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I have written to mbna and pointed out that they have accepted one payment and froze interest and charges, but they say our household expenditure is higher than the goverment recommendation (does anyone know what that is?). None of the other creidtors have even mentioned this. Not sure what do next. They have again us sent the very first letters stating if we are having money problems then contact them. I am wondering if they actually read the letters I sent.
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I will do that. The odd thing is my hubby has two accounts and it is one of his they have accepted. Many thanks. All the best for 2013!
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In the mean time, I have had a letter from mbna accepting the payments and no interest for one card (the lowest amount of about 650). For the other two cards (higher amounts 5000) they want more budget information. The info I gave them is exactly the same for each card. Is it normal for them to accept one but not others? (I hope this makes sense).
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Oh, never thought of that, cheers.
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Hi ims21, Sorry for delay. I don't have a scanner, will up load once I find someone who has, may be a while.
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Hi ims21, The interest is shown as above, but I have no idea as to the APR, as that is not on any statements. The statements just show the interest for that month.
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Actually missed one of the charges off, Total purchases £0.00 interest charged £394.51 Thanks
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Letter done. Don't know if there are any math wizards out there but...... I have received an annual statement for the period of Aug 2011 to Aug 2012. It goes as follows Total spending £0.00 interest charged £1,788.48 Total fees and charges £108.00, total amount repaid £4,106.00. Balance transfers £0.00 interest £464.53, Money transfers/credit card cheques total spending £0.00 total interest charged £929.44. What is my APR? It isn't on the annual statement.
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Hi, citizenB I only have Chester business Park as an address. I have no intention of contacting them by phone having read some of the threads here. I am hoping they will be reasonable, but I'll not hold my breath. Have been feeling panicky but, realising I'm not the only one who's credit rating is down the pan makes me think I can deal with this.
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