yeah am ****ed off at having been told, over the phone, by two letters and an email that i had money being refunded because i have over paid them, then told no sorry we made a mistake! of course i am ****ed off! who would not be! when i phoned them today they said it was a system mistake, how can i be owed money, that i had no idea of, then not? they said it was due to me having over paid my rental. and hell yeah i have spent it lol in my head!

long story short i changed a number on a BT account i have and have ended up with a long catalog of errors from BT i get told on the phone last week that i am in credit for £1014.80 then they write to me twice telling me i will be getting a cheque in the post within 7 to 14 day. then i get a letter today to say "sorry we made a mistake" called BT to be told it was a system error....do they owe me this money? fuming is not the word!

Dont worry mumisskint...i too am fighting hard for something and am doing all my research on law myself, Its hard work but you can do it.Pm me if you need a fellow woman to chat to xxx

lol..i dont as it happens but i do live with 22 cats! So ask away xxx

Oh thats good...let me know how you get on xxx

Ok your first mistake is “trying many things” this is a trap that owners get into when trying to prevent unwanted behaviour.Find a way you are comfortable with and stick to it. I like positive reinforcement (clicker training) also a MUST HAVE BOOK for every dog owner is “don’t shoot the dog” by Karen pryor, you can get it from Amazon for a few quid. Right dog barking ….Its the postman syndrome! Postman shoves letter through the door, dog barks postman walks away, dog is self rewarding himself for removing the scary postman from his house! The key is postie walks away! This is learned behaviour and self reinforcing, the trigger now is the front door, also if your postie comes at the same time (there or abouts) he will recognise the sounds that the postie makes, could be a squeak of the bike spokes to the sound of his van, It will always be self rewarding to him to bark and “remove” the postie from HIS property. The main issue with the postman syndrome is the dog never gets to meet postie! I am happy to give you advice but not on a forum, feel free to PM me and I can give you my number and we can have a chat.Debs x

Thank you...Mr Mc G has just called me to say "we" are coming back to take your car, i then said to him that i have made an appeal to the court and will wait for an outcome on this first before he returns ~chortle~ he said ok lol will see what happens!

Yes ok will do. and thanks again everyone. having submitted the form to the court i will wait to see what happens and update as and when THANK YOU xxx

good sound advice witchywoman :o) Sooooo many dogs and pups in shelters many with no hope of finding a loving family. breaks my heart

The fact she has been going off over a long period of time suggests to me that she is being fed somewhere else! We have over 30 cats here at our sanctuary and only ONE (part Bengal) strays, we now know, having become pet detectives that he goes to a neighbours house (two miles away as we live in the back of beyond!) and she feeds him, he comes back to say hi, eat and sleep in his bed for a few days then buggers off again. I would suggest asking all your neighbours if your cat has been visiting and if she is being fed by them.On the other hand is she spayed?

HAHAHAHAHAHAHAHA now you could be in for a slap Mr!

Sorry you CANT see the mites!

RATS......Occasionally male rats can become aggressive towards humans and other rats at about 3-12 months of age (what age are yours?) they can scent mark and drip urine when they walk (nice!) Your best bet is to having him castrated, or to keep him with the other male only, rats are social creatures and love to play so make sure they have plenty of enrichment, rats also respond really well to clicker training.Rats also can suffer with skin problems caused either by mites or dietary problem, you can see the mites and only a vet check will tell you that but best to find out, so you can treat him for the mites or change his diet, it might be bites from scapping with the other one if so aloe vera is very soothing on the skin. Hope that helps xDog barking is an totally different issue! And can be caused by so many things. If it is a real issue then I would suggest seeing a behaviour expert, it would be wrong of me to give out advice with out seeing the dog and taking a full blown life history.Can I just add that I have a good few years experience in animal behaviour having undertaken courses at the natural animal centre in equine science and ethology, I am a clicker trainer and also take in injured wildlife for rehab and release, Running an animal sanctuary I can help anyone who has decided to part company with a pet (am not here to judge anyone as I understand so many people are feeling the pinch) but I will also help where I can, I have many contacts. Thanks for showing me the other forum, was not sure where to post my “here to help” thread .Debs x

Just wanted to giove something back to this amazing forum, so many people offering advce and help, i dont no much but i DO no a lot about animals, pets animal welfare..So if you have a problem please feel to ask me.Hope this is ok with the mods x

OK..bit of a result, spoke to the traffic inforcement peeps (phone number for anyone else who needs to appeal a parking fine is 08457045007 ) and have the forms coming for me to make an appeal which i can do via email, which will get sent back to my local council and its up to them to accept my offer of the fine payment of £110. I so hope they do....i might get some sleep and i have a very sad day tomorrow as seeing off an old friend. wish me luck x

thanks guys...just spoke to the council manager again, marstons seem to be telling some porky pies! he has suggested i go back to the court who issues the warrant ...so will try that...I did speak to Mr Mc G and he is so horrid, he said he CAN come into my home even though i live with my parents and he can take there things if i dont have receipts for everything he can take what he likes, i said i dont have the money to pay him and he said tough, he can and he will! I again have offered to pay the fine which is £110 but they said they cant take it at the office because of the court warrant....will let you no what the court say! x

Now i am really stressed out! written my letters, had no visits from anyone, spoke to the council who said that we only owe them £110 that git came back today and pushed another letter througjh the letter box now demanding £426.29 I just dont no what to do, spoke to Marstons and they said i HAD to pay and its not fraud and they are within there rights to charge me this! I dont have this kind of money..i dont have anything they can take! >sigh

the car is in my name so the fine is in my name, nothing to do with my son apart from the fact he got the fine! i have spoken to the manager at the council and he was really helpful, he said that the final fine was £110 and thats it all in. no other charges! am back from my MOT and still no sign of him! >sigh

Ok so that means the original fine and 28% on top...with no cost oder made and no court date how do i still fight the baliliff?

Am also now worried that if he comes back (i have to take my car to its MOT at 2pm) he might be able to bully my elderly parents! what should i ask my parents to do if he shows up and iam not here? x

Yes i have two AP messages from him..the rest we picked up the phone (i also run a wildlife rescue and we are busy at the moment!) and then switched the phone off! Are these so called "fees" still classed as fraud? i need something to go at with him if/when he finally arrives!

Well they were helpful! they said no they could not take any payment and we had to pay the bailiff..i offered to come up (30 min drive away) and pay the fine and any charges from there office in cash and they still said no. Then she said she would speak to her manager!!!!! I said i could not pay what he was asking and i also asked about a costs order to which i was told again to speak to the bailiff as it was in there hands.It just seems to me you get passed from pillor to post for something so minor! i admit we got the fine and i admit we forgot about it! >sigh

Thank you Bartok, i will do that right now. Its like living on a knife edge on death row waiting for him to come back! I have read and read and read everything i can find on this forum and its been really helpful. All this stress for a 30 qiud fine for a poxy town with no parking!!!! grrrrrr

Hi all,I am totally confused about what this bailiff can or cant do! First off my son had a parking fine, in my car which he agreed to pay, with one thing and another life got in the way and it has been forgotten, until I received a hand delivered letter by a Mr Mc Govenn working for the marston group, I called him as soon as I had the FINAL NOTICE letter in my hand and asked him who and to to what I owed £475.16! He gave me a lot of abuse down the phone about not paying my bills and that he was returning that day to take goods from my home, then hung up on me! I called him back and asked him (in a calm voice) again who I owed this money to (I could not read the writing on the final notice letter!) he shouted “the council for a parking fine” and hung up again on me! With out giving me any chance to talk to him about it! The penny dropped and I remembered the fine! Darn we forgot to pay it. He then called back to say that he was returning with the police to collect goods! And he hung up again. I came straight on here and have been confused ever since! First off I called the police who advised me to call 999 if he comes to the property and to NOT call him again, they have also given me a log number and collar number of the officer I spoke to, I have also written a letter of complaint to Marstons out lining his aggressive and unreasonable behaviour and the fact he would NOT speak to me about the fine, and asking for a break down of the costs (£474.16) which he would not give me (in fact he talked NO sorry he shouted over me the whole 30 second I spoke to him!) He has called again today leaving a cheerful message saying he will hopefully be back before lunch! So parking fine….. I have offered to pay here and now BUT am not willing to pay these HUGE fees!Have spoken to the council, they said its out of there hands I cant pay them!Spoke to Marstons they said to speak to Mr C G! Police have told me not to speak to him!!!!!!!!!!WHAT do I do? I run an animal welfare charity from our home, I have had to switch the phone off over the weekend because of the constant text messages he has been leaving me and now I am totally stressed out and worried! Mt son has said he will pay the fine (he is very humble about all this) and any reasonable costs…What should I be asking this Mr Mc G when/if he returns ? Any advice please ….