Anyone?

Just a quick update. Since sending LL's with a CCA request and having recieved several letters back saying they are trying to obatian it from the original creditor, I recieved this off Mr Postie:

What does it mean?

Dear Geordie Man

We refer to your request for a copy of the original credit agreement for this account.

After being in touch with XXXXXX to obtain this document we have been advised that it is no longer available due to the length of time since the account was opened.

At this time we have closed our file and will not make any further contact with you concerning payment against the account unless the copy of the agreement is recieved at some point in the future from XXXXXX

Yours.....

Balance is about £2k

Does it mean that they are going to sell the debt back to XXXXX or sell it on to who ever buys it?

Sadly I can’t log back onto the catalogue account, it just says contact customer support etc. The balance of this back in January was about £1.9k so in that time I’ve been ping-ponging letters back and forth it’s gone up £300 purely in charges. I am going to SAR the original creditor, but this won’t reduce the balance on LL’s because they bought it, so I guess I will pay what they bought and try to reclaim the charges from the OC.

Yeah the amount disputed is a hike in charges etc. SAR'ing the original creditor is on my 'list to do'

I read on the forums recently that LL's petitioned someone for bankruptcy ....its that what worries me if Im honest

Cheers Huggy.

I've actually started paying them just after I sent them the dispute letter as I don't dispute the debt, just the amount. Plus I wanted to pay what I could afford not what they wanted.

Can they hand back the debt to the OC? They have actually bought this off them and Ive had a assignment letter?

Hi just a quick update and advice.

Ive had a few replies from LL’s most them saying that they are trying to get the credit agreement from the original creditor and as soon as they get it, they will be in touch for the full payment.

I have sent them the ‘dispute’ letter telling them they have defaulted and I received this recent letter:

We have noted your comments and can advise you that, under the terms set out by the consumer credit act, a creditor has an initial 12 days to provide the documentation requested. After this time limit has passed your account is placed on hold and no collection activities will take place until such time as the requested documentation has been provided. You will, however, continue to get updates from us with regards to your request

.

So the way that reads is, they will wait until they get the agreement from the OC and when they have they will then resume collections. Can they do this legally?

I'm 99% sure is all on purchase in days gone by

I can do it but not till later as the formula software is on another laptop. What i need is

 

The total amount borrowed

How many months the repayment is over

How much the total monthly repayment is.

Hi ..thanks for this

Does it matter if it is a credit card. There is no repayment period. The balance is just short of £6k, I am paying £180 monthly and directly from my statement, the interest:

Typical APR - annual 31.8%

Standard Purchase - monthly 2.329% - annual 31.8%

Cash rate - monthly 2.579% - annual 35.7%

Hi

I have an agreement with a creditor who is happy with my repayment offer. They have also said that they have reduced my interest to 6.0% per annum.

I have tried to compare this interest on my statement but can’t find anything that says 'per annum'. The only thing on my statement I can find is annual APR which is 31%. Is this the same?

The amount of interest I pay is about £140 PCM, is it possible to work out how much 6% would be?

Well I set up a re-occurring payment for only TWO payments via VISA payments on my bank card. One payment in Aug & the final payment in Sept (£31 each). One the very first payment date and within a space of only a few minutes an attempt was made to take £31 .......... FIFTY TWO times! Only the first five went thru because thats all I had in the bank. I was left with no money for food/travel/etc for nearly a week and was hit with £50 charges from my bank for going over the OD limit and two of the 52 failed transactions.

And I dont mind publically saying that this was NDR Money, the collection bunch of shop direct. They even denied this had happened even tho` I have screen shots of the money sitting in my (ex) NDR account.

I'm a pensioner living off pension credit. I have no savings and no other income. The deduction left me with nothing to live on for that week.

You know what? Sometimes I just want to punch the screen when I see this!

Bill ..stick around these forums I'm sure the guys who know their stuff will help you, that I'm sure of.

Cheers Huggys

I will leave out the paragraph.

I will be paying them via simple money transfer (I have their bank details from their letters) from my bank ..manually each month. Do I need to send them a letter explaining that I will be making these payments this way or simply start paying at my at a rate I can afford?

Hi ...Im just about to send them the dispute letter. Is it worth my time adding a paragraph telling them that I will be paying them an amount that I can afford each month direct into their bank etc etc. (it is my debt after all)

Surely it must be worth this guys time sending a CCA request in.

Lowells will no doubt default in supplying one, therefore making this debt legally unenforceable. Sure they can continue to demand etc and the OP can pay whatever he can afford, but Lowells can never come chasing him thru the courts because they defaulted with the CCA?

The 14 days period dont apply anymore. sometime it can take up to 60days.

Really? That seems to go against everything that is advised here.

It is actually 14 days from the date they signed for it I believe. The 12+2 allows for weekends.

 

Get your account in dispute letter ready to fire at them on the 14th day

14 days is up tomorrow 6th Sept then

Hi

I have Lowells chasing me for a debt that they recently bought from a catalogue company (last payment early this year). As soon as I received their "we have bought your debt" letter, I sent a CCA off them and have just received this reply (The 12+2 days expires tomorrow - 6 Sept)

Is this an acceptable reply

Thank you for contacting us about your credit agreement. We have asked your original lender for a copy.

We will do our very best to send you the information you asked for within 12 working days, but this does depend on when you original lender can send it. We will let you know if we do not hear from them in time

We are here to help (lol)

Is it 12 working days or simply 12 days in total?

As per the title really.

I signed up to Equifax a couple of month ago but the free trial has expired. Is there any other cheap ways to see what the CRA's hold about you?

Thanks

Sorry Brig ...I dont understand.

I haven’t received anything other than their (Droyds) letter.

Hi

Hi

Droyds (Apt name!) appear to be collecting for a 'La Redoute' account of my wife. The total amount is about £350, we have never received an official default notice not anything to show that Droyds have bought the debt, so I’m guessing that they are acting simply as a collection agency and pocket a fee. Last payment was about 4 month ago.

They are demanding the full amount payable with 7 days. Can they do this?

This is the 1st letter

We are a specialist DEBT COLLECTION organisation

Due to the persistent non-payment of your La Redoute account we have been instructed to collect the outstanding balance. You need to act immediately to avoid further action against you.

If you fail to respond, we can instruct our solicitors to commence LEGAL ACTION in the county court. This could result in a judgement being recorded against you that could affect your credit rating and prevent you from obtaining credit. This LEGAL ACTION would result in the following additional charges:

County Court Claim Fee £30

Solictors Cost £50

Judgement Cost £22

Total £102

We require you to pay the outstanding balance IN FULL by XX JULY 2011 (14 days after the date on letter)

DO NOT IGNORE THIS LETTER

I wrote offering a repayment plan, they refuse so I sent a template letter from the library asking them to re-consider. They refuse. Ironically the amount I offer to repay is more than what La Redoute’s min payment was/is !

Letter No 2...

We have tried to contact you by letter and telephone on a number of occasions, without success.

Our client, La Redoute has given us the authority to take LEGAL ACTION to recover the full balance and we are prepared to do this if you do not clear your account in the next 7 days.

If you cannot do this we can help you to avoid legal action and we are willing to discuss an affordable repayment scheme with you. To take advantage of this we need you to contact us within the next 3 days

Etc etc etc etc

So I am more than willing to pay about £20 per month, but they demand the lot. Surely they cant do that, demand the full amount

I think £20 is very reasonable for the total amount... any idea's how I should reply (complaint etc)

*edit* My signature has gone! It should read £55k in debt etc

I have been dealing with this lot since about Jan this year and can quite confidently say that they are the most confusing, misleading and arrogant bunch I have come across on my journey thru debt. My signature paints a picture of my debt and thankfully 95% of it is now manageable due to [long] negotiations with all of my creditors, some of which have been excellent (Co-op) and some have been a bit of a pain. I will exclude NDR from any of this because they have been nothing short of a disgrace, here is why:

1. Login to their website and you will see a different ‘payment due by’ date compared to their paper monthly statement. So which one is it

2. They will not accept any repayment offer other than what they want (remember its every 4 weeks you have to pay – not monthly)

3. Their crappy automatic letter generating system will add £12 for admin fee’s/we tried to contact you fee’s/missed payment (see point 1).

4. Nothing is negotiable.

5. I had two payments of £31 left to go before one account finished so set up a re-occurring payment to save me the hassle of remembering when it was due (see point 1). Their software blew a fuse and on the first payment they tried to take 57 payments of £31 from my bank in one fowl swoop. They only succeeded taking 5 payments because that’s all I had in my bank and did not have any money for a week until I got it refunded. DO NOT SET UP RE-OCCURING PAYMENTS WITH THISLOT. Disgusting.

6. Three months of offering a payment (all refused) for one account (Very) and they flogged it to Lowells and now I have the pain of this lot to sort out.

7. Forget trying to reason with them why you have fell behind payments, in my case me & my other half was hit by a car, I broke my leg/arm and was off work for months. My wife nearly had her foot amputated FFS. Did NDR care or consider that some people have genuine reasons why they find themselves in the position they are in. No, they do not. All they want is ‘their’ money made up of charges/fee’s/fines and more charges.

Sorry to rant on but these people NDR (simple money collectors of Shop Direct) make me sick.

A slightly depressing thread!

What is the history about this debt? I understand its about £2k.

Can you share who the original creditor was, have you offered/made payment to Lowells ..if so when & how much etc …

Sorry another quick question, is it worth my while sending a CAA to Lowell’s to see if they have the correct paperwork from Shop Direct. I just want to make sure everything is above board before I offer a payment because there is no way the total amount they say I owe is what I have spent/used.

I suspect a shed load of charges have been applied prior to Lowell’s buying this and I don’t really want to pay these as claiming them back from Shop Direct looks hopeless.

So do I send a CAA?

Something smells ?

Have you seen this (tis a couple of years old now but a dog never stops wagging its tail)

http://business.timesonline.co.uk/tol/business/industry_sectors/banking_and_finance/article6078489.ece