Hi, Just wondered if anyone can help me with this. We moved into a house in April 2005 and signed a 12 month tenancy agreement & paid a £500 deposit in cash (Private Landlord). We requested a new agreement when this one ended but the landlord never came up with one, just said we'd keep it on a month to month basis, we were never comfortable with this as we have 2 children we needed a bit more security than that. The rent was increased and still no new agreement and no rent book either. We put up with this and that repairs were promised and never carried out until early 2010. We gave a months notice and left the property on the 20th March 2010. We are having problems getting our deposit returned and need to know our rights, the ex-landlord keeps referring to the original tenancy agreement from 2005-2006 which we don't think is valid but what are our rights? Please can someone point me in the right direction. We believe he has never been registered as a landlord as such and need to check that out too. Thank you.

Understand your comment but unfortunately this sort of support no matter how slight is grabbed and held onto out of desperation

She seemed to have heard and read a lot, was disgusted and appalled by what she had already heard so many times before and sounded genuine when saying she was going to be working on our case. We'll see what happens.

Received our SAR's on saturday...............or thats what Marston's say they are!!! No use except as a firelighter

Sorry Just not sure how much we are allowed to say on here We are also aware that certain caggers are reading these threads for reasons other than genuine ones

Just had a very interesting conversation with our MP who seems to want to "do" something about this whole industry

We have also spoken to him and he is interested in every aspect of this industry ie. the bullyboy tactics, no real regulations, the excessive charges, mishandling of information etc etc etc.

I hope sewingkit is ok

Finally got a response from our MP and will be telling all on Friday

We would also like to thank TT We did the same as you purple, rang so many people and no-one wanted to or was able to help, TT was the one that saved us from nervous breakdowns. I was so angry to read of the complaint! How could someone be so nasty! So many people need people like her, she genuinely cares and has the knowledge and compassion to help. We hope the restrictions will be lifted now too.

Yes he's all mouth on the phone! We've seen him though (without him seeing us ) and he's got the "small man syndrome" big gob but nothing to back it up with except the Marstons power trip

We believe so but no names or proof

We're sure it will too We have decided that as Mr. McGovern is such a nice chap , when this is all sorted and over with we'd like to take him out.....................as soon as my OH can get hold of a decent snipers rifle

Everything you've said is exactly what we have thought and discussed between us. Yes we have involved our MP but no response as yet! The harrassment complaint has gone to everyone including the police, no-one wants to do anything or it seems that way Our moral is being kept up by CAG members especially certain ones who we are very very grateful to We really don't know what we'd have done or where we would be if we hadn't found CAG

Pushing and assault are not peaceful though are they HCE ?

Yes we have all his messages recorded except the one that was sent on my birthday Yes my OH is still out of work and feeling like he's got a part in Prisoner Cell Block H!!! Without the shaky walls/set. We found the Mind survey while trying to to find some help and advice, none of us have any mental health problems (YET). It is dragging like a snail in reverse and we are so fed up and angry with it all. Just want an end to it all

Thanks Rae, the support on here is whats keeping us reasonably sane at the moment. We have tried reporting the harrassment but no-one will take it seriously .

We have received another message today; a voice text at 2.12pm today saying "We have been instructed by Mr. xxxxxxxx to remove goods under the power of section 4 of the crime and victims act to enter by force with a locksmith where required to execute this warrant plus costs, to avoid this action and make payment call 0xxxxxxxxxx. this will take place this aft plus costs" Funnily enough he (or anyone else) hasn't arrived!!! This is turning into a weekly event!

Subbing with interest

We have already sent written complaints to the court that issued the enforcement order (that is the court I'm not impressed with!) and to Marstons which has not been acknowledged or addressed. No-one seems to want to or be able to stand up these people, why? This is so frustrating!

If you need anymore info then I am happy to send you the full detailed story, I have it written up as its been sent to several people already.

I really don't believe the arrogance of Marstons and this bully!!! After last tuesdays events & other recent action we have taken we thought they might have got the message and realised we are not giving up without a fight! We have today checked our home phone line to find a voice message from the bully (message left at 11.54am yesterday) saying "this is the court bailiff and I have a notice to remove goods, I will be attending very shortly or first thing Monday" he goes on to say that we need to let him know if a locksmith is required as this will add costs!!! Can't believe they are still trying to enforce this when the account is clearly in dispute and the relevant authorities are involved! Can anyone advise what else we can do? Should we do a Form 4 complaint? After reading some of the threads about form 4 complaints we are a bit confused about the legalities and the procedure

Not impressed with the court either, visited them to try and speak to their contracts manager or to get some sort of help, what a waste of time! They don't have a contracts manager apparently and say its nothing to do with them!

Please hang on in there, one of the excellent people on here will advise you very soon I'm sure. Have a look at other threads on here for advice too. The caggers on here have helped us a great deal with the Marston bully bailiff problem we are going through . We are by no means experts although there is one bit of advice we can give DO NOT OPEN THE DOOR TO THEM and if you have a car, park it away from your property for the time being.

Well surprise surprise! We send subject access requests and file our small claim for unlawful charges both within the last week and guess what we got this morning at 8.54am? A voice text from the bully bailiff saying "Mr. McGovern has given long enough for payment, goods will be removed poss after 12 today" :evil::evil: Now what?