Hi and a proper welcome to CAG Now that you have reposted your situation I will remove the post you made in the blogs section. I do hope you will get some good responses

Hi Angel Nice to hear from you again All the best Cadbury

Hi Rob You did indeed see this on Watchdog and their site http://www.bbc.co.uk/blogs/watchdog/2011/04/guide_to_civil_recovery.html will give you some useful information, as will reading the stories of many others on this forum, so before you get too stressed, I suggest that you do so. Right. Now you are almost certainly going to receive letters from RLP (Retail Loss Prevention) threatening that they will sue you if you choose not to pay them a fee to contribute to the costs involved in your wrongdoing. This will almost certainly be a pre-determined amount (but will almost certainly be nowhere near £600!) which is why there have been

Contact them by writing immediately, send it via recorded delivery stating that you are formally rejecting the goods under the sale of goods act 1979. See here for a template letter, just fill in the blanks and you're away. https://consumer-tools.direct.gov.uk/consumer-advice/template_letters/SGA1979/ They will probably try and fob you off by offering a reduced refund but for a 3 month old system this is laughable. I wouldn't accept a penny less than the full amount originally paid. I would also consider claiming back for all your additional postage costs returning faulty components back to them. Given that the system is sti

Looks like everything's coming together nicely shazza.

Hi there, Affixed is the statement to take to th ehearing.You need to fill in the info where there are XXX's in the statement (remove the XXX;s) read through it carefully to make sure everything is OK. When you print it out, your printer needs to be set for A4 paper (not Letter size) so it all stays on one page. On the budget sheet write the Claim number on the top left hand corner and Appendix 1 on the top right hand corner. Staple the budget sheet to the statement. You will need three sets, one for the judge, one for the other side's rep and one for yourselves to refer to in the hearing. Get to the court early a

We shouldn't lose sight of the fact that it doesn't appear at all like your OH has done anything so serious as to warrant his dismissal. And, having 2.5 years service, he has statutory employment rights. It may not be that he'll be dismissed, and properly prepared he's got a good chance at least of putting such doubt in their minds that they'll back off. Then, in good time, he can find something else. Does he have a copy of the company's disciplinary & grievance procedure? He needs to scrutinise that and find as many failures in their procedure as possible. If the employer doesn't have such a procedure, or has failed to provid