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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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In Court with the Clydesdale Bank


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I wonder if maybe anyone has a definative answer to this one. I claimed CB and went through first letter then LBA and got usual fob off.

 

I then put in small claim for 490 plus int of 120 and 39 costs. I then got a letter and cheque from Neil McKirdy for 550. The letter was dated 1 week before the claim went in but i received it 1 week after the claim. Suspicious huh.

 

letter stated encashment of cheque was full and final settlement. I wrote back saying i would accept the cheque as part payment and that as a small claim had been raised then i would expect the balance to be paid.

I did cash the cheque following my letter.

 

I received a further letter saying that as i had cashed the cheque then i had accepted their terms and that I had effectively barred any further action in court.

 

I decided to test this at the hearing as they had decided to defend. They brought in local solicitor and their defence was usual charges are fair and representative of cost etc and also stated that I was barred from proceeding as i had accepted and cashed cheque.

 

The sheriff did appear to agree with this view and strongly suggested i take legal advice before appearing at the continuation in a couple of weeks.

 

What is the view as i have seen numerous different points relating to this in the threads over the last few months. I am quite prepared to test both the unfair charges defence and the full and final settlement defence statements in court if you people out there think it is worth getting involved.

Lloyds TSB £395 Decree awarded against TSB

HBOS £750 setted in full

IF £750 Small Claim filed 26/10 - won unconditionally

Barclaycard £110 + Data Protection Act Non compliance Information Commissioners Office complaint. Small Claim filed 12/10 - Won unconditionally

HBOS2 £750 small claim settled in full

MSDW £115 Settled- accepted Full amount unconditionally

HBOS3 £750 Settled in full

HBOS4 £750 Small claim filed for return 15/1/07 No defence filed Decree issued by court

Clydesdale Bank Credit Card £496 small Claim filed 25/10 Court hearing 19/1/07 - continued for 2 weeks

Mrs Claimital's M&S Card £60 LBA sent 12.10 - Full refund & interest accepted by Mrs Claimitall

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Have they accepted they received your letter of partial settlement?

 

George

 

They sent me a further letter acknowledging my partial settlement and "reminding" me that i had settled fully whilst also stating that as i had started a court claim their legal department was now dealing with the matter.

Lloyds TSB £395 Decree awarded against TSB

HBOS £750 setted in full

IF £750 Small Claim filed 26/10 - won unconditionally

Barclaycard £110 + Data Protection Act Non compliance Information Commissioners Office complaint. Small Claim filed 12/10 - Won unconditionally

HBOS2 £750 small claim settled in full

MSDW £115 Settled- accepted Full amount unconditionally

HBOS3 £750 Settled in full

HBOS4 £750 Small claim filed for return 15/1/07 No defence filed Decree issued by court

Clydesdale Bank Credit Card £496 small Claim filed 25/10 Court hearing 19/1/07 - continued for 2 weeks

Mrs Claimital's M&S Card £60 LBA sent 12.10 - Full refund & interest accepted by Mrs Claimitall

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George

 

acknowledging my partial settlement and "reminding" me that i had settled fully

 

cant be both as i see it the bank knew you were accepting the cheque as per letter partial settlement, they themselves allowed the cheque to clear knowing this, in my eyes if they were not to accept this they could have stopped the cheque but they didnt because they had you exactly where they wanted you having the said document full and final settlement signed by you and sent back allbeit with an attachment saying partial, they dont seem to have informed the court that this was sent also, did yoy inform the court showing the said paperwork you sent to the bank?

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I agree with you - i didnt sign anything just cashed the cheque. The court hearing is continued for another 2 weeks as the Sheriff appeared to side with the banks argument and suggested i seek legal advice before i go further to "proof" .

Lloyds TSB £395 Decree awarded against TSB

HBOS £750 setted in full

IF £750 Small Claim filed 26/10 - won unconditionally

Barclaycard £110 + Data Protection Act Non compliance Information Commissioners Office complaint. Small Claim filed 12/10 - Won unconditionally

HBOS2 £750 small claim settled in full

MSDW £115 Settled- accepted Full amount unconditionally

HBOS3 £750 Settled in full

HBOS4 £750 Small claim filed for return 15/1/07 No defence filed Decree issued by court

Clydesdale Bank Credit Card £496 small Claim filed 25/10 Court hearing 19/1/07 - continued for 2 weeks

Mrs Claimital's M&S Card £60 LBA sent 12.10 - Full refund & interest accepted by Mrs Claimitall

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I'm trying to get some advice for you. How much short is your payment?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Caro, this is just typical of CB, hope someone can advise on this, im sure claimitall wont be the first or the last to find themselves in this position with CB, i feel they have aimed to get people claiming into this full and final situation through total ignorance of letters sent saying accepted as partial settlement, i remember reading somewhere about this and saying they cant tell you what is full and final.

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I going to be drummed off the site for this, TBH if you had sent that chq to a claimant against you would accept that he had not settled?

 

I would have to ask myself is going to court again worth it for £100 knowing the Judge is against to your claim?

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I know what you're saying, Zoo... OTOH, if it was the other way round, you owe the bank £200 and you send them £100 and say "If you cash payment, you're accepting F&F", and they proceed in court for the remainder, do we really believe a judge would accept that your £100 was acceptable as F&F? I have my doubts, personally.

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This has been discussed here with BF's input http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/33125-huge-claim-need-help-2.html#post354179

also see post 56 onwards.

Opinion is that by cashing cheques offered in full and final settlement you accept terms. This also happened to a Citi claimant a few weeks ago and the judge refused any further claim saying that the law was very clear on this.

Consumer Health Forums - where you can discuss any health or relationship matters.

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I know what you're saying, Zoo... OTOH, if it was the other way round, you owe the bank £200 and you send them £100 and say "If you cash payment, you're accepting F&F", and they proceed in court for the remainder, do we really believe a judge would accept that your £100 was acceptable as F&F? I have my doubts, personally.

I advised that to some in the debt forum about 5 months ago and he got took to court and the judge sided with him, I will ask if he will post.

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Given that the sheriff already seems to have taken the banks side on this I think claimitall is going to need very strong arguments to get him to change his mind.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I thought judges were suppossed to be sympathetic to the layman on the understanding of law at smallclaims. Banks are very cunning and they could have stopped the cheque clearing after receiving the partial offer letter but didnt as they knew they could use this to end the claim.

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At least the judge has given the 2 weeks to get advice etc as I presume he could have just struck the case out.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I think if you try to go back to court the sheriff will kick it out. I know it is sometimes advised to cash cheques in 'partial settlement', but my own view has always been that if you do that to a cheque which has been offered in full and final settlement, you're asking for trouble. If the sheriff told you to seek legal advice, he was telling you as clearly as he felt he could that to continue is a waste of time. :(

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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I see what your saying Robertxc and sadly i think you are probably right, however why should the claimant not be allowed to show a copy of the letter which would have been received by the bank (partial setlement) before the encashment of the cheque was complete therfore allowing them not to clear the said cheque, to not even respond to this i personally see it as devious and a defence to their striking out claim.

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Thing is though the cheque was cashed without getting the banks agreement to the change in conditions. Just writing and telling them you are changing the conditions probably isn't enough without their acceptance.

 

It's a bitter pill to swallow, but I don't think it's worth pursuing and I'm not sure what the situation would be regarding costs if it was pursued against the judges advice. He may have been giving you a chance to withdraw the case gracefully, rather than giving the bank the opportunity to succeed in getting the case thrown out in court.

 

I know its a fair amount to lose, but if you had been claiming thousands it could have been much worse. We need to learn from this.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Im just ranting on here, lol but bloody hell who are they to lay down conditions, their charges are unlawfull, their concealment of costs is hidden, and after being found with their hands in our pockets for many a year they then claim the law protects them from refunding over 6 years, can quite get my head round that. Why are their conditions accepted in court and ours not (partial settlement) they are manipulative, wasting of the courts time and so bloody obstructive in their so called attempts to resolve these issues, and still charge these unlawfull penalties, is it any wonder when no action seems pending to be tackling this blatant disregard of the OFT's findings that they continue to act in this way.

 

Time for the OFT to do their job and take action against these bankers who continue to operate in this way and to stop the total wastage of the courts time.

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simple as he took the money and cashed it and cashing that money had terms tied to it, if you want to avoid the same happening to yourself the simple thing to do is return the chq and say you do not accept the offer.

 

Learn from this.

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The bank knows full well that people, especially at this time of year, will be very reluctant to return a cheque. That's why they do it this way.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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