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mosschop

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  1. No, she's not the registered owner so I'm not sure why they have written to her. The only thing I can think of is that we share the same initials. They have my details from when I appealed but I have not heard anything from them since (until the letter from DRP). Perhaps an honest mistake, an attempt to find the driver, or just plain harassment? I am considering a letter of complaint to the shopping centre. They have a postal and email address on their website. Are emails as effective as a written letter?
  2. Actually I misunderstood what had happened. They sent my sister a letter asking for payment so she phoned them as she had no idea about it. She hasn't even passed her driving test yet Received a letter from Debt Recovery Plus Ltd asking for payment. They refer to a November 2015 supreme court case in which a parking operator won against a motorist.
  3. Thanks again ericsbrother and apologies for the late reply. I have not yet written to POPLA. Since receiving the letter to reject my appeal, I have not received any further correspondence. However, they called a member of my family via DVLA to get information about the driver, and threatened that because we have ignored their letters (?) the charge will increase to £1000 if not paid within 14 days. Ridiculous! Is this usual or is it something I should not ignore? Aside from the POPLA appeal I'm worried there's something else important I've missed.
  4. Phew, that was a hectic month. Baby arrived after a long labour and an extra week in hospital. Mum and little one are both well and enjoyed their first week together at home I've been stuck in nappy changing limbo and finally got round to making the POPLA appeal. Unfortunately I've gone past the 28 day limit, as the letter is dated the 1st February. Is it still worth appealing? I'm filling in the online form, but got to the part about naming the motorist. Not sure if this refers to the driver or the registered owner. Thanks for your help
  5. Thanks ericsbrother, I will give this a try and update this thread with any news I'll write up the appeal later this week. I'm a bit distracted at the moment as my wife has started the early stages of labour :o That money is going to come in handy very soon!
  6. Hello, We received a PCN for parking 2 hours 21 minutes at Greenwich Shopping Park. I appealed, as I believed it was a mistake as we understood the time limit to be 3 hours. They rejected the appeal, explaining that on a match day the maximum stay is 1.5 hours. There was nothing to indicate that it was a match day when we entered the car park. We also checked the shopping centre website before making our journey (greenwichshoppingpark.co.uk) which advertises 3 hours free parking. It also does not mention match days. We drive a fully electric vehicle, and planned our journey around stopping at this car park to recharge so we could make it back home! This is my appeal: Dear Sir or Madam, I received a parking fine explaining that I entered the Greenwich Shopping Park car park at 16:11 and left at 18:32 - a total of 2 hours 21 minutes. It clearly states on the website (greenwichshoppingpark.co.uk) that parking is free for 3 hours. We checked this before making our journey. I believe the charge has been made in error as we did not exceed the 3 hour time limit. Yours faithfully, (My name) In their reply they have provided a POPLA code. They have extended a discount period until 16/02/2017 which is £40, and £70 after. Should I make an appeal to POPLA? Any advice is most appreciated. Thank you.
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