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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hearing to remove stay


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They have already got the stay. This is a hearing to have it set aside.

Do the directions say that they have to set it up Penfold?

 

 

Yes, " The Defendant's Legal Representative is ordered to arrange the telephone hearing."

 

Penfold

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Question is, if they don't set it up - what happens? Does the judge find for the claimant or just leave the stay in anyway?

 

 

I guess I could ask for strike out based on not complying with court order/ direction?

 

Penfold

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Sorry ,Freaky, what I meant to say was 'they must be pretty sure they're going to get the stay upheld' - icon11.gif one word makes a difference doesn't it!

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Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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Sorry ,Freaky, what I meant to say was 'they must be pretty sure they're going to get the stay upheld' - icon11.gif one word makes a difference doesn't it!

 

 

Can someone please explain why is a telephone hearing so expensive? Surely in this day and age a three way call is not that bad?

 

Thanks,

 

Penfold

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Sorry I don't know Penfold - maybe because it's got to be a dedicated line specially set up - but I know the banks paid up rather than do it....

 

Ps Thanks to whoever gave me a rep tic ?

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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Freaky, I just don't know! I just got the impression that when the judge ordered one in my case (twice), they came back immediately with an offer. 1x Barclays, 1x HSBC

 

It may be the hassle of setting one up, bearing in mind what solicitors charge for an hourly rate :rolleyes: or it may be the cost- but I don't think I've ever heard a price mentioned :?

 

Have we got any telephone engineers or sales people on the forum who could tell us?

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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I have heard a few times that is is the expense that puts them off from setting these things up but I don't think it would compair to paying a barrister to attend court.

 

Lets hope there are some BT engineers out there who can tell us.

 

 

My thoughts too.

 

Penfold

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love it freaky..........lol. liek the new avatar.............

 

Cheap Teleconferencing, Cheap Conference Call, UK conference calls UK Virtual numbers, UK Numbers 0800 numbers, 0845, 020, virtual office

 

Conference Calls, Conference Calling - Conference Genie

 

Audio Conference Call Information

 

theres a couple oif links... with some info on them.... not sure if DG will use BT

rockin all over the world

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theres a couple oif links... with some info on them.... not sure if DG will use BT

 

You're a little beaver,Auburn, digging out that lot.........:)

 

Well, these options seem to be as cheap as chips, so not sure where the cost comes in? BT is apparently 80% more than the first one, but even that's not bank-breaking - Oops! sorry, no pun intended! :D

 

Be interesting to see what information the court give Penfold .........

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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You're a little beaver,Auburn, digging out that lot.........:)

 

Well, these options seem to be as cheap as chips, so not sure where the cost comes in? BT is apparently 80% more than the first one, but even that's not bank-breaking - Oops! sorry, no pun intended! :D

 

Be interesting to see what information the court give Penfold .........

 

 

Court has merely reitterated that Defendant will speak to the call conference operator to organise. That's it...sit and wait, but I have told Judge do not know proceedure and told DG to ring me too so no excuse for either of them. Trying to cover all bases...

 

Penfold

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told DG to ring me too

 

I wouldn't wait for them to tell you the arrangements, Penfold they'd like nothing better than a hearing without you there...... I think I'd e-mail(with receipt request) or fax them for details of what they're setting up and when - that way if they don't answer you've got proof that you asked..... :)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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I wouldn't wait for them to tell you the arrangements, Penfold they'd like nothing better than a hearing without you there...... I think I'd e-mail(with receipt request) or fax them for details of what they're setting up and when - that way if they don't answer you've got proof that you asked..... :)

 

 

LOL True fully expecting them to play the game. In a way I would not mind, because i will be on them before the date, but make the court aware of the letters etc. (all will be recorded too)

 

Penfold

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fully expecting them to play the game

 

th_rotfl.gif

 

S'cuse me while I change my pants! :D Tell me you're kidding........LOL :grin: :grin:

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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of course, but who knows what and how they will do things now with more and more people are applying to set aside the stays. We will have to monitor what the Judges do and say. I guess next month we will have a better picture after a few people get their hearings...

 

Penfold

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guess next month we will have a better picture after a few people get their hearings...

 

 

 

Sorry, you're right, Penfold - my son is one of them.......:)

 

I guess I'm just an old cynic LOL! - comes of dealing with banks for the last year and reading the posts of people who they've ruined, lied to and misled, whilst plundering their accounts with unlawful charges. :D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Sorry, you're right, Penfold - my son is one of them.......:)

 

I guess I'm just an old cynic LOL! - comes of dealing with banks for the last year and reading the posts of people who they've ruined, lied to and misled, whilst plundering their accounts with unlawful charges. :D

 

 

No problems!

 

I truely believe I have an angle that may just get somewhere, but I would rather fail on my own than let anyone else try and fail...

 

If it works well that will be great and the walls may fall down again...

 

Penfold

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Loving your attitude Penfold!!! The more people that start thinking outside the box the better! The banks will not win on this issue in the long run as long as people don't give up!

 

 

Thanks for the reputation then mate...lol

 

Anyway it really takes the mickey all this. I hope and trust that the judicial system will realise that the public is not interested in waiting several years for a result...We are entitled to a quick and fair trial, why have these guys been allowed to payout shed loads, never go to court and yet now have a right to just postpone the inevitable?

 

Come on guys...Fight the good fight,

 

Penfold

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