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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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GuidoT Business v Natwest **WON - SETTLED**


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THere's a sticky from Nattie (I think) that give sthe low down on NatWest's data retention. RBOS don't seem to know that NatWest branch people have access to records from before the take over.

 

 

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Hi GT

 

I would be inclined to use the 'new' NatWest PoC suitably modified - ie remove all reference to the UTCCR1999. Change 5(1) to something suitable about business account charges or delete, etc. See what that looks like.

 

When was you account opened? I have T&Cs for 2001 for business banking if they are of help. You will also need to replace the personal T&Cs from the PoC with the business ones which I think you can get from the NatWest website.

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Hi BL_not

 

Whether you can go back beyond 6 years is nothing to do with whether it's a business acount or not. It depends on how you understand the Limitations Act 1980. Section 5 says

5 Time limit for actions founded on simple contract

An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued

- hence the 6 years. However, s32 says
32 Postponement of limitation period in case of fraud, concealment or mistake

(1) Subject to subsections (3) and (4A) below, where in the case of any action for which a period of limitation is prescribed by this Act, either--

(a) the action is based upon the fraud of the defendant; or

(b) any fact relevant to the plaintiff's right of action has been deliberately concealed from him by the defendant;

or

© the action is for relief from the consequences of a mistake;

 

the period of limitation shall not begin to run until the plaintiff has discovered the fraud, concealment or mistake (as the case may be) or could with reasonable diligence have discovered it.

You can argue that you paid the charges by mistake, honestly beleiving that the bank would behave lawfully. It was only recently that you discovered that the charges were in fact unlawful. The 6 years thus begins on the day yousaw the light.

 

NatWest will vigorously defend this (up until actually getting to court that is) and you will have to make a good case in your PoC (but there's loads of stuff on CAG fpr that). Also you still have to get the earlier statments out of NatWest. That isn't usually easy either. But go for it.

 

 

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THe problem is that the Data Protection Act doesn't apply to company information so you can't use a SAR to get the data.

 

I am not sure, but it may be worth exploring if the bank has a duty to supply information arising from its fiduciary relationsip with you (that is, its position of trust). I haven't got time now, but you might search on the internet and see if you can find anything.

 

 

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I am not sure, but it may be worth exploring if the bank has a duty to supply information arising from its fiduciary relationsip with you (that is, its position of trust).
I've since had a look and I think there may be something. The first thing to note is that there is case law that the bank acts as your fiduciary (they are in a position of trust) with regard to the paying of cheques. There are several cases before DDs came into being. SOs and DDs are the modern equivalent of cheques so it must follow that the fiduciary relationship extends to those modes of payment too.

 

I found this in The Withers Lecture 2003, "The Trustees' duty to provide information to Beneficiaries" by Mr Justice Lightman

As Millett LJ said in Armitage v. Nurse [1998] Ch 241 at 255: "If the beneficiaries have no rights enforceable against the trustees, there are no trusts": i.e. no trusts other than a resulting trust for the settlor. He went on to say that "every beneficiary is entitled to see the trust accounts". This is spelt out by Lindley LJ in Low v. Bouverie [1891] 3 Ch 82 at 99 as an obligation "to give all his cestui que trust" on demand information with respect to the mode in which the trust fund has been dealt with and where it is. The gloss may be added that the beneficiary's right is confined to information which concerns him. If the beneficiary's interest is in capital alone, he may have no interest in the details of the distribution of income. Further the term "beneficiary" may not include the objects of a fiduciary discretionary power. For the view has been expressed that the settlor may confer on or withhold from such objects any accounting or enforcement right: see Underhill & Hayton Law of Trusts 16 ed. 672. Leaving aside for the moment these two matters of detail, it must be plain that the right of enforcement is only rendered effective and meaningful if the beneficiaries first of all know that they are beneficiaries and secondly possess or have access to the required information to render the trustees accountable for their actions. A trust must be both visible to beneficiaries and enforceable by them.
There might be something there. What does anyone else think?

 

GuidoT's suggestion is a good starting point but the bank is within their rights to ignore it for an account for a limited company as the DPA does not apply. And I guess that aphrodite has already tried that - hence the problem.

 

I would try this: Write to the bank and point out that they act as your fiduciary regarding your account and that, under common law, you therefore have the right to all accounting information relating to your dealings with them and they have the duty to supply it.

 

To my knowledge, no one has tried this before and I only just thought of it, but it is worth a try (and even if it is total rubbish it might work - after all "if you can't blind them with science, baffle them with bulls**t"). In the meantime, I will try and get one of the legally-minded mods to comment.

 

Incidentally, aphrodite, I think you ought to start yor own thread otherwise we are going to get muddled. Same applies to you banklover_not.

 

 

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would love to click on everyones scales but don't know how??
To "click the scales" click on the little silver icon at the bottom left of the post that looks like a small tree between the green/grey dot and the warning triangle.
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Notice that Acknowledgement of Service has been filed received today and that they intend to defence in full.

 

As normal Cobetts instructed.

Everything going according to plan then ;)

 

 

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SMy case is in the county court and therefore not binding on any other court.

 

I think as you know, the track itself does not determine whether it will set a precedent but the hierarchy of court does

That was my point

 

 

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