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    • Here is my final draft: I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in the claim and further to my set aside application dated 1 November 2022. The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act.   1.        The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date.   2.        I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment.   As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party.   3.        The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’.  The claimants solicitors did not provide me with these documents.   4.        Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018.   5.        I became aware of original Judgement following a routine credit check on or around 14th September 2020.   6.        Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicotors is attached and marked ‘Appendix 3’   7.        I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’.   8.        The claimant relies upon and exhibits a reconstituted version of the alleged agreement.   It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HH Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’.   The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause.   9.        Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not try to mislead the court.   10.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024
    • Only trying to help.  Ain't being nasty.  Some
    • Hi folks, I've just found previous documentation. I thought it had gone missing. I'd forgotten that I did appeal it through POPLA but I can't find the thread on here that, I assume, I posted for help. Appeal letter is dated 27/10/2020 with a rejection. I genuinely had forgotten about this so apologies for misleading you. A lot has happened in the years since the ticket was issued. We closed down a couple of businesses and moved to the opposite end of the country to retire. The documents I have are scanned copies. I no longer have the originals. The NTK is also in there. If there's anything you'd like to see, please let me know and I'll post them, although it probably won't be until tomorrow now, but I'll be looking in on this page tonight. Thank you for the responses so far
    • Hello! After emailing them I received this reply:   I have drafted the following, please would you be able to comment as to if you think it is correct/sufficient? "Thank you for your email.   Thanks you for confirming that the vehicle does not have these features as stated in the advertisement.    I am sure you are aware that the Consumer Rights Act 2015 provides the short term right to reject within 30 days. Statutory rights cannot be taken away from a consumer, and any attempt to do so is illegal.   Please can you advise how best to return the vehicle?" Thanks in advance!
    • I find that highly disrespectful Sir/Madam just so you know.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Whiz_bit vs HSBC **WON**


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Myself and my partner have 3 bank accounts between us with HSBC, they have been charging us alot in bank charges over the last few years and have been very unhelpful when we asked for help. In 1 month alone earlier this year we were charges £85 on each of the 3 bank accounts. We have now moved our business elsewhere and we are starting the process of claiming the money back, we intend to hand deliver the DPA letter to them this weekend, which leads me to my first question, do we lump the whole lot together or treat each bank account individually?

 

I will keep you posted on what happens and I appreciate any help you can give me.

 

Whiz_bit

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I do not know at this stage I do not have all bank statements, could easily be over £5000 for all 3 accounts.

 

Can I send 1 DPA request from both of us, given we have a sole account each and a joint account?

 

Whiz_bit

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It's best to keep any claims below the £5k mark.

 

There is nothing to stop you making the claims one after the other. The reason for keeping it under this 5k level is that the case can be dealt with under the small claims system ensuring that you will not incur any costs. If you apply for all three together, the banks could ask the courts to join the cases up therefore making one large claim which would force you over the limit.

 

My recommendation is to decide on one account and start the process with that one on it's own. Follow the faqs and send all the letters in order. Once they settle that claim, it will be pretty hard for them to refuse the other two, so just follow the same process. It may take a little longer but you should get all the money owed.

 

Best of luck, Shanks

Prelim sent May '06

LBA sent June '06

Fob off now rec'd to the prelim

Copy of fob off now rec'd as response to LBA!

Full repayment of all charges since 1997 now received.

Account Closed

Donation made :)

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What happens if you've been charged over £5000 over the 6 years? Could you split it and do a claim for say £3000 for May 2000 to May 2003 and then a £2500 claim for June 2003 to the present?

 

I have a feeling a faq may have answered that - but I've read so much about it over the past 24 hours there's a lot to take in and be very clear about.

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Hi BillyNeon,

 

You're right it is in the faqs, but I can completely inderstand that after reading the vast amount of info on this site you can begin to wonder if you remember right..

 

"Q. I want to claim more than £5000

A. Try splitting the claim into smaller chunks in order to remain on the Small Claims track. However, do not run your claims at the same time as the Bank might apply to consolidate the claims. If they did that, your claim would be over £5000 and you might find yourself at a serious risk of paying costs if you lose.

However, do note that this has nnot been tried yet and the defendant might object to the second claim and ask for it to be struck out.

Follow the date spilt as you suggested, once you have won the first claim then go back and watch them try to argue the second :D

Cheers

Prelim sent May '06

LBA sent June '06

Fob off now rec'd to the prelim

Copy of fob off now rec'd as response to LBA!

Full repayment of all charges since 1997 now received.

Account Closed

Donation made :)

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Could I go down the path with my sole account at the same time as my partner does with her sole account, or does the fact that they are linked through a joint account mean it will be safer to do them one at a time.

 

Thanks

 

Whiz_bit

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Someone with more knowledge may come and comment on this one for us, but tbh I would be pretty confident in saying that you will get all the money owed in the long run Once the first claim has succeeded it will make it fairly impossible for them to defend the subsequent claims.

 

I would still err on the side of caution though and do them one after the other.

 

Cheers

Prelim sent May '06

LBA sent June '06

Fob off now rec'd to the prelim

Copy of fob off now rec'd as response to LBA!

Full repayment of all charges since 1997 now received.

Account Closed

Donation made :)

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I have read posts on here about getting orevious bank statements online, does anyone know how this is done with HSBC, I want a backup plan incase they don't come good on the DPA request.

 

Whiz_bit

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you have to be registered for internet banking, if you are you can then just use their service , its very easy actually, if you're not registered give em a ring or go into the branch and they will sort it out for you. even if you dont use it to collate your statements it is very handy to be able to check your account whenever you want :p

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Thanks for the quick response, I have been using Internet banking with HSBC for a few years now, but only seem to been able to et quite recent history. When I go to the My Transactions section it says at the bottom:

 

! The earliest date for which you can view transactions on this screen is 15 May 2006.

 

So I am a bit lost, on the subject of lost £135 this month in bank charges on one account.

 

Any advice would be much appreciated.

 

Wayne

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Wayne,

 

If you go to My Statements after you've selected an account it will aloow you to go back through your staements up to 6 years - althougth it won't alllow you to download them.....

 

Good luck.....I submitted my claim for 2 accounts together - although the amount is only £2300 - so I'm guessing it should be fine.

 

Hope so !!

  • Confused 1
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Thanks for the quick response, I have been using Internet banking with HSBC for a few years now, but only seem to been able to et quite recent history. When I go to the My Transactions section it says at the bottom:

 

! The earliest date for which you can view transactions on this screen is 15 May 2006.

 

So I am a bit lost, on the subject of lost £135 this month in bank charges on one account.

 

Any advice would be much appreciated.

 

Wayne

 

if you go to my accounts then your current account then click on my statements it will bring up the most recent ones, underneath that table should be a button which says "next set" click that and you're there

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Got it been through them quickly roughlt £1,700 in charges not looked at intest charges yet, not as bad as I thought it would be, still well worth the claim.

 

Thanks again for the help.

 

Whiz_bit

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nay bother, anything else just come straight back ;-)

  • Confused 1

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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  • 2 weeks later...

I have started receiving bank statements from HSBC, got a nice letter from them last week saying they were going to waiv the production cost. Which I thought was amusing since I paid them the £10 when I sent the letter in.

 

Got another nice letter saying they are sending me statements for the last six for all my accounts (3 in total) and my credit card, I was expecting to have to do a DPA request for each one.

 

I have had 24 envelopes of statements which is all the statements for 1 account, looks like the postman is going to have some work to do.

 

Whiz_bit

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right then, let us know when you've got your totals together

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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  • 1 month later...
  • 2 weeks later...

I got an offer, £1990!!!! I wasn't expecting one until after going legal?

 

Just finished my get real I want all the money letter which goes in the post tomorrow, I have given them another 14 days before legal action. So roll on the 4th sept.

 

Whiz_Bit

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