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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I know why returning a cheque cannot legally be a service!


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The banks argument that returning a cheque is a service cannot possibly be upheld.

Why?:???:

1. I was told a long time ago that writing a cheque, when you know you have insufficient funds to honour it, is technically illegal ( I think it is fraud but I am willing to be corrected on the exact law being broken).

2. It is also illegal to contract with anyone to assist with or carry out an illegal action.

1 + 2 = 3. Therefore if the bank contracts with us (the consumer) to bounce our cheques then it is aiding and abetting an illegal act, which voids the contract.

It’s a very simple argument but I believe a compelling one!

Prove me wrong people, prove me wrong!!

IAN

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They are complicit in and profitting from an illegal act.

 

They are complicit in defrauding say "the shopkeeper" who provided goods in return for the cheque and by charging a service fee for the process of bouncing the cheque they are then profitting from the illegal act.

 

Is that not so?

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Nice idea, but I don't think that it will work. :(

 

If we're not talking about a guaranteed cheque, then you could draw the analogy with a forged banknote. A crime is committed when someone uses it to get goods. You wouldn't say that by refusing to accept a forged banknote when the victim tries to pay it in, the bank is complicit in the crime. The victim is already out of pocket when they accept the note, they just don't find that out until the bank exercises its right not to accept it.

 

There are some cases which are possibly of some use as they give a precedent for unauthorised ODs being in breach of contract even though the bank allows them to happen (like in our cases) - though in those cases the point was that a guarantee card was used, so the bank 'felt itself obliged' to honour the cheques.

 

They are pretty dodgy decisions (in my humble opinion) which are based on a provision from the 1968 Theft Act which is meant to prevent people deceiving the bank into lending them money. The judgements involved saying that the defendant 'deceived' the shopkeeper (or whoever) into thinking that issuing the cheque was within their authority (yeah right, when the cheque is guaranteed the shopkeeper really cares about the details of your bank balance :rolleyes:). And they then ruled that by means of that deception the defendants got the bank to lend them money (i.e. extend their OD). So the party supposedly deceived was not the same party from whom the pecuniary advantage was got, which is a bit rum if you ask me - especially as a reason for banging someone up. :confused:

 

Here's a very brief summary of one of the main cases:

 

1982 WL 221821 (CA (Crim Div)), [1982] Crim. L.R. 369

R. v Waites

Court of Appeal (Criminal Division)

15 February 1982

Abstract:

W used her cheque card to create an unauthorised overdraft of more than GBP 850.

Summary:

Held, dismissing W's appeal against convictions of obtaining a pecuniary advantage by deception, contrary to the Theft Act 1968 s. 16, that W had been "allowed" to borrow by way of overdraft within s. 16(2)(b), even though in doing so she was acting in breach of contract, and had therefore obtained a pecuniary advantage.

 

Legislation Cited:

Theft Act 1968 s. 16

Followed by:

R. v Bevan (David John), (1987) 84 Cr. App. R. 143; [1987] E.C.C. 372; [1987] Crim. L.R. 129 (CA (Crim Div))

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