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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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dave vs barclays


skint dave
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once you have filed your claim, you need to send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:

 

 

Quote:

The Court Manager,

Money Claim Online

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

 

Dear Sir/Madam

 

(Your Name) –v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

 

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.

 

Yours sincerely,

Wait until you receive the Notice of Acknowledgement (not the Notice of Issue) from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim. Their name and address will be on page 2.

 

 

Quote:

Dear Sir,

 

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a copy of my schedule of charges relating to the above claim.

 

(If, and only if, you are claiming overdraft interest on your penalties, also include this paragraph)

 

 

I understand you have a policy of initially rejecting claims for overdraft interest. However, should this be the case after you have reviewed my claim, you should be aware that my claim for overdraft interest has been meticulously calculated and double checked. It only ever relates to the cumulative charges within the overdrawn balance of the account at the point that the overdraft interest was debited

 

If it is that in your view the interest is not claimable, I am prepared to discuss this with yourseves and the judge in court.

 

Yours sincerely,

 

 

 

 

Hope that helps

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if you used the spreadsheet from here it automatically updates everytime you open it ..... the court fees are not added to your list of charges as you cant claim interest on them . No B's wont settle in 14 days . they have the 14days to submit their defence .... yes pm a mod with your claim details :)

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Saintly, dont read my post wrong, As the procedure goes, correspondence with the defendant [b's] do NOT include the interest UNTIL you are forced to take court action to recover your charges, Once you complete the MCOL or N1 then the charges are added.

 

My example was a personal choice for quick reference.

 

I honestly wasnt reading more to your reply ... im just getting fed up of waiting for my statements so i can start ...

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Have you checked on mcol to see if your claim has been deemed served ?

Reading back it should of been served by the 16th as you filed on the 11th B's then have till the the 30th to acknowledge and if they do that then they have till the 13 April to defend

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the acknowlegdement just gives B's 28 days from when the claim was deemed served

Bit early to be getting court bundle ready but no harm in familiarising yourself with whats needed

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

Hope this helps

Saint

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they tend to enter their defence ant the 13th/14th/15th hour lol

Once they defend you will recieve Notice of Transference to a local court ... from there you will either get an AQ or you wont (dependant on the judge) if you dont you may still have to pay the fee for the AQ.. you will also get B's defence

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nothing really due in the post yet ..... mcol sometimes takes a couple of days to update ... plus B's often leave it right till the last day or even later to defend ..... you can press the judgement but then B's will proberbly request a stay and it could add another few weeks to the conclusion of your case its been known for b's to be a week late with their defence and still have it accepted

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  • 2 weeks later...

You may still be sent an AQ by the court that your claim has been transfered to. Even if you dont get an AQ you may still be required to pay the AQ fee.

 

Yes that seems like B's standard defence .. what they are saying in point 1 is that they havent received your SOC (We all know that they must have at least 3 copies floationg around somewhere but what the heck . whats the destruction of a few rain forests to the likes of Barclays) So send another copy of your SOC to both B's lit team and the court complete with covering letters AGAIN lol

 

 

Hope that helps

 

 

saint

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  • 1 month later...
  • 1 month later...

It means that they wont lift the stay however you can still apply to have the stay lifted so long as you use the n244 and pay the fee but they dont think you stand a chance of getting it lifted :(

 

Looks like you have joined the majority in waiting until the end of the ofy case :(

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