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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Credit AGREEMENT -or- APPLICATION? RBS Advantage Card


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I can't quite make out the small print in the bottom right hand corner, does it contain the APR or refer to a point in the T & Cs? If so then it would probably be an executed agreement. However, if the referred point is a small chart listing a number of different rates, depending upon your credit score this does not comply with what is required.

 

I cannot see a credit limit or a reference to it, provided there is a reference to it in the T & Cs this may be acceptable. Remeber when it comes to the Credit Limit, they don't have to give and exact figure, they can just insert a statement along the lines of 'you will be notified of your credit limit'. I know that this is rather paradoxical when you consider how the APR has to be an exect figure.

 

I know one or two have said that it is just an application form, but the format of these are covered by the Consumer Credit (Agreements) Regulations 1983

 

Mike

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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My RBS CC application/agreement is identical to this, RBS didnt sign it as such they just rubber stamped it.

The only interesting point i noticed about my own agreement is that i forgot to date it when i made the application. Whether this means i have the right to claim loads of money back i doubt it personally.

On the reverse of my application/agreement there is a full page of terms and conditions to abide by.

 

I honestly cannot see how there is much wrong with this type of agreement, at the end of the day whether its a rubber stamp or a pretty little box to sign in, people are trying to split hairs here.

Me personally i think your totally wasting your time, a judge will clearly see that this type of agreement is perfectly lawful.

 

It may be splitting hairs, but the law is straight down the line, no variation at all.

 

You say that the RBS merely rubber stamped your application, by inference there is no signature. Well I'm afraid that does not conform to what is required under the act. Both the 1974 act and the 1983 statutory instruments state that to be truly executed it must be signed by both parts, the only variation of the use of a signature is the company seal.

 

I know that we can all discuss what a signature is, well it is pretty succicnt under law, however, by extension the stamp may be a facsimile of a signature, but if it (in this case) merely says 'RBS' and the date thats not good enough.

 

Mike

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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Share on other sites

Sorry Term and Zubo it is indeed signed by RBS, just below the RBS Advanta stamp there is a signature partially obscurring the small print, that really is enough, the 1983 regs, do not stae where the signature should be but that it should be outside the customer's signature box.

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

Link to post
Share on other sites

  • 4 months later...
hi dave,

 

many thanks for your reply i am desperate with this one so am looking at every detail which could make this unenforceable.:D

 

the only things i can find that are a bit wrong would b i think their sig should be on the actual page of the agreement along with mine in seperate boxes i note their stamp and sig is on the 1st page if this is the 1st page of the agreement above the heading which states summary of your application all the usual little boxes sign this only if you want to stuff is on applications for visa cards if this isnt the case i have 5 different ones all trying it on with these lovely looking text boxes only they went a bit further and put APPLICATION FORM in bold text at the top of page.

 

page 2 of key financial information mentions a section 2.j which dosent seem to exist ?

 

have a couple of visa agreements and none look like this by a long chalk. one they have supplied could be a copy and paste job knocked up version although obviously i cant prove this.I also thought the usual terms and conditions that bind you to the agreement should be the ones supplied at the time of signing they have sent some dated 2007

 

any advice or help most appreciated

 

regards to all .

 

out of cash

 

This is a odd one, I have never seen such an application form, all the prescribed terms are there but where is there signature and spaces for your info, seems like a pre-contractual agrrment to me

 

Mike

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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Share on other sites

  • 2 weeks later...

Calm it down you to, everyone knows what it's like to be at the bottom of the heap getiing told all kinds of crap by the creditors who may lie (no really), you want lots and lots of reassurance. First lesson of counselling Ian dont get annoyed with the client

 

Mike

  • Haha 1

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

Link to post
Share on other sites

Where ignorance is bliss tis folly to be wise

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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Share on other sites

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