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    • Oh that is very helpful, thanks a million for answering my query. Looking at the license right now. At the front it says the issue date is 2022 (that's when I swapped it), but at the back it says 2015 next to Category B. So, I'm definately at 12 points, right?  
    • The two PDF documents that you posted earlier are unavailable. I don't know why but maybe they are corrupt. I have deleted them Please will you post up again. Also please can you post multiple PDF documents in a single file multipage format, correct order right way round et cetera. Thank you  
    • The New Drivers Act sees a driver's licence revoked if he accrues six points within two years of becoming a qualified driver. If you passed your test in an EU country, then that is the date you became a "qualified driver" for the purposes of that Act.  For drivers who became qualified more than two years previously, if they accrue twelve or more points within a three year period they face a mandatory six month disqualification unless they can persuade the court that they or others will face "exceptional hardship" if they are banned.  In both cases, the dates of the offences are used to calculate the relevant period.
    • I got my car driving license in 2015 from an EU country, then I moved in the UK and swapped it to a UK license 20 months ago. What does this mean for my points limit please? Is it 6 or 12 for me right now?  
    • Interesting polling on what voters who previously voted Tory are thinking. Conservative Defector Poll June 2024 WWW.ELECTORALCALCULUS.CO.UK  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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what to do.Natwest visa masser card ??


thedave
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HI. Just about to send dpa requestto natwest, Actually I will take it there in person as I have to bank a cheque. I have removed the bit about "statments will be suficent" because I still have the statments I just dont have spare hrs to spend trolling thru them. I also fear that they might use this as a tactic to fugure out who the lazy or busy people are as they will baulk at the thought of 6 yrs of bank statments and might just give up.

 

This is such a satisfing thing to be doing everytime I think about it it just makes me beam out a smile :)) great antidote for the frustration and unwanted hate for "the institution" built up by them over the years whilst begging for my money on several ocasions. I like many here smelt a rat from the start, how can this thievery be allowed to flourish? hardly good business practice is it. I did get 1 refund many years ago but was then told on several further ocasions that there was nothing that could be done about it, I just gave up in the end as their response wasn't changing and just assumed that I was in the wrong and counted myself lucky to get the other one returned. You have no choice Sir you have to pay read the contract ect ect.,,Now they shall pay. I eventually asked out of desperation what could be done about this and was made to feel as if I had no option but to sign up for advantage gold to arange a propper overdraft (great selling point Innit), I am self employed and it is sometimes hard to get money out of some people and for a few years paid for this big time. One problem i have is that I think that the years before 2000 were more expensive for me with regard to this type of thievery. I will be reading about the 6 yr thing soon.

 

I have read the site for a few hrs each night just to get a good background but I seem to have lost a few vital details.

 

... Am I corect in delivering/posting the dpa to my local branch or should it be sent to a head office.

 

....A few years ago i requested about 8 months of bank statments and was charged heavily per sheet for these, Was this a legal charge? or was this before the dpa powers, can I ad this to my claim?

 

I wish to do the same to natwest visa as they have stung me a few times.

 

...Is it possible to use the same banking dpa request letter from the library section with visa/Master or should it be diferently worded for a credit card company.

 

Thank you. Thank you. You have mad me and a few mates very happy. I will be definatly making a substantial donation when my claim is finished.

I dont mind so much giving my money away, but when it is taken from me it will tend to make me irate.

 

Cheers Dave.

Good luck to all.. oh hang on we dont need it for once the law is on our side..

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Guest Lueeze

Hi, and welcome!

 

Please read the FAQ's section before beginning, as you will have a lot to read and take on board first. Firstly, do not trust what the bank tell you about the charges, please check all the statements yourself, yes its long winded but you cant expect your money for nothing! You can hand deliver it just get a reciept.

With regards to your other statement request, if you didnt write a letter under the DPA you may not be able to gt this back, how much did they charge you? Theres is a template for CC in the library.

 

We are here to help, but ultimately, its your claim and your responsibility!

 

Good Luck,

 

Louise x

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Sory I knew I had read that somewhere before about where to send it but i have been all over this website in the last few days and seem to have forgotten where the faq's are kept. not sure abput how much they charged me for the statments but something lihe £30-£40, I will look into that later.

I retract my previous statement about not needing luck (just remembered who we are dealing with) and accept your wish with thanks.

D.

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Sorry stoner I got lost.

What you never get lost on the internet?

 

The letter in the library for credit card seems to be the one to use for asking the charges to be reimbursed and I don't know how much they are yet. What I need to know is how do I find out about these charges, is it the same dpa letter that i used for my bank account or will i need to word it differently for a credit card?

 

Thankses youses

D

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Sory again. I did read the faq but that was a few days ago and I have read so many posts-threads that I couldnt find the relevant info.

Just one more piont for today I promise. Can I use the same dpa info request form (and £10) I'm sending to Natwest about my current account to get the info of the charges taken from my credit card?

If Possible would I just ad this account number information to the letter?

ta. D.

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  • 2 weeks later...

Hi just thought I would update my progress. Sent off my Dpa request for list of charges to my local branch of natwest on 19th of may 1st class recorded delivery. 11 days later 30th of may royal mail still cannot confirm delivery aparently after 15 days they can launch an investigation into it's whereabouts.

 

So now pondering what this all means? surely they can't have managed to convince the postman to conveniently lose my letter, ok stop with the conspiracy it is i supose posible that things do go mising in the post.

 

What should I do now? I definatly don't want to wait any longer as i suspect that time isnt on our side with this thing, they will have to change the law or something drastic to close this loophole banks stand to lose a lot of what they love most ie: our money = their bonuses and dividends, or is this just the paranoia of my conspiracy filled mind speaking? Where do they stand on this are they going trying any type of drastic tactics to stop us? or is there nothing they can do about this and we will always have to go through this process when we are fined again and again?

 

Anyhow back to my other question, what should i do now? I think I should print of another letter and take it down to my local branch in person? If so should I just for ask the manager or could i just get anyone who works there to sign for it?

What type of proof of reciept should they give me?

Many thanks.

Dave.

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How did you send the payment?

 

Assuimg it was by cheque I would be inclined to give up on the first letter, cancel the cheque and send another DPA request by recorded or special delivery with another cheque and a covering letter to explain what happen in case it turns up and they try to bank the original cheque.

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You assume corectly payment was by cheque. I will take the letter directly to my branch later in the week and cancel the cheque at the same time. Do I just ask for the branch manager or could I leave it with a teller or service counter and get them to sign for it? also what would i get them to sign as proof of reciept?

Thanks again.

D.

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  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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