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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot & CCA request


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You WILL get the runaround from them, but persevere anyway.

 

The story is, Kings Hill (No 1) Limited became Cabot Financial (UK) Limited on 15 January this year. They are the owner of any debt they might claim they are awed, having bought your account from Monument in a great big bundle of thousands of similar accounts.

 

Cabot Financial (Europe) Limited are authorised by Cabot Financial (UK) Limited to administer their accounts.

 

Personally, I've SAR'd both CF (UK) Ltd AND CF (Europe) Ltd, although I expect that (UK) will reply that they don't hold any data (In which case how can they pass on data to (Europe) and the credit reference agancies?)

 

No doubt you'll already be reading the other Cabot threads, and you'll find that the Mods have now very kindly opened a Cabot sub forum to group everyone together for ease of use.

 

You might like to ask yourself who authorised Cabot Financial (UK) Limted to share your data with Cabot Finacial (Europe) Limited.

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  • 1 month later...

Oh, this is just gold dust!!!! Now they can even be bothered checking their templates are referenced to an account before hitting the PRINT button. And don't even check the results once they've been spat out of the printer.

 

I think it's time Ken seriously had a meeting with his staff about their attitude to their work. Seems like some people just couldn't care less any more. Or do we have a subtle friend in there sabotaging their efforts? Hmmmmm.

 

Anyway, as they have taken considerably longer than the time allowed to comply, I think it's now time to send them a letter telling them that you consider them to be in criminal default. I'm currently looking over some recent stuff from our good pal Richard Spud, and I'm hoping to have a letter put together for my own use by the end of today, based on his wisdom. If you want to wait, you'll be more than welcome to have a look to see if it would be of any use to you too.

 

Oh, and I'd ask for my £1 back. I have. :D

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You've been making payments to Cabot because of their threatening and intimidatory tactics in attempting to recover a disputed debt, not because you acknowledge that they have any right to collect. You are now recently, albeit belatedly, aware of the law regarding the CCA 1974, and are now reasonably asking them to prove their claim.

 

I've put a draft together on my thread, that I intend to get off to them once folks have had a chance to rip it apart. You'll find it at...

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-779972.html

 

Any comments bad or otherwise are more than welcome.

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