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rosco1977
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Hi - Welcome to the forums

 

The fact that they have not mentioned manual intervention in their 'response' can be taken to mean that they do not hold such information, so that's effectively the end of that one!

 

If they choose to show you the charges by way of statements, then you can also accept that as their response to the DPA.

 

You're doing fine, just stick to your timetable now and don't be put off by the "we will look into your complaint" type of responses.

 

Keep us posted on yor case...

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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Thread Locked

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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