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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Abbey 6 years


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Hi

 

I would be grateful for any help. I have read numerous other posts regarding extending beyond 6 years, but not found anything which fits my circumstances.

 

I have made a data protection subject access request with Abbey for statements etc covering the life of my account. My account commenced around 1995. I have today received statements covering December 2005 up to current date, and some screen prints of statements from December 2000 to November 2005. The later has been produced from microfiche.

 

Unfortunately the bulk of my charges occur in 1999, which I reckon are about £1000-£1500. I have spoken with Abbey today, and they were surprisingly helpful. However they maintain that they cannot give me any information prior to December 2000. I have been told that the microfiches dated prior to this have been destroyed. Is this true?

 

They know why I want the information, and the lady I spoke with mentioned they are receiving thousands of requests for the repayment of charges.

 

So is there anything I can do to obtain information before December 2000 or are Abbey correct?

 

The 40 days of my access request will be run out in a few days, so could I move to failure to comly stage?

 

Help!

 

Richard

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The inland revenue required the banks to keep records for six years, plus the current year. So prior to 2000 could well have been destroyed.

Some people have received information going back over six years but this depends on the bank.

 

If you were to put in a claim going back beyond six years then you would run foul of the statute of limitations. This means that you would almost certainly have to stand up in court and convince the Judge that the bank commited a crime and then deliberately concealed the facts from you.

The case would probably be taken out of the small claims court and put into fast-track which, if you lost the case you would be liable for the bank's legal costs, possibly including barristers.

 

To safely stay inside the six-year limit, your claim would have to be limited to six years back from the date of issue of the claim, by the courts.

 

Good luck.

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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