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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Novation vs Volutary Termination


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Hi

 

My brother acquired an Audi A4 on finance with Hitachi Vehicle Solutions three yrs ago (originally 3 yr agreement...with right to purchase at the end of the three yrs).

 

Initally the car gave numerous problems and was finally replaced by the Audi dealer. At this time, my brother who had a change in career & was rewarded with a reduced pay, decided to extend the term of the agreement to 4 yrs.

 

The agreement is due to end next July, and he is currently a month in arrears, as he struggles to meet the monthly payments.

 

Option 1: Selling the vehicle privately would mean that he would have to make up the shortfall as the asking price is less than the amount outstanding on vehicle

 

Option 2: Novating the agreement has proved futile, as the pundits who have been interested have failed Hitachi's credit scoring system (3 pundits so far!)

 

Option 3: Voluntary Termination??? Sounds like a possibility, reading from other forum postings...can someone please explain how this could work...or has anybody Voluntarily Terminated an agreement with Hitachi?

 

It does sound like this could be the answer to my brother's challenge...any help/suggestions would be greatly appreciated.

 

P.S - Is there a template letter to request the VT of an agreement?

 

Thanks

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  • 2 weeks later...

Question:

 

Granted that your credit rating is automatically affected, if you are in arrears with your finance agreement...i was wondering what long term effects, if any, does a voluntary termination have on the credit status of the individual?

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Please help - as we are receiving conflicting information here!

 

We asked for a copy of the hire purchase agreement be sent, and have since discovered that the agreement is NON-REGULATED ...possibly because the purchase price of the vehicle was just over the £25000.

 

The agreement stipulates that 46 payments of £400 be made with a final payment of £10000 in the 47th month.

 

He has spoken with the finance company and they have told him that if he voluntarily terminates the agreement he will be liable for the HALF of the FULL value of the car (purchase price + interest = £30k) minus what he has already paid in installments.

 

Alternatively he can have them sell it at auction and then be liable for the difference.

 

How is this possible when he is only repaying 47 payments of £400

(approx £21000)?

 

Is he protected under the Consumer Credit Act (2006) which has since removed the £25000 financial limit, even though the agreement was signed in 2004?

 

Kolo

 

Also

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