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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fine from EPC for having no vignette in Hungary


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Hi everyone

I've received a letter from EPC with a £45.81 fine for no vignette plus admin costs of £44.98 while driving in Hungary. 

I simply didn't stop and get one under the assumption the Hungarian authorities couldn't get hold of me. 

I nearly paid up but a search on various forums shows pretty much everyone saying don't pay them anything as they're a bunch of sharks. 

The letter states they have been given power of attorney by the National Toll Payment Services plc in Hungary and are contracted to collect fines, however I couldn't find anyone on a forum saying they had actually gone to court and a UK court would not be interested in an offence committed on non-UK soil. 

However, the posts I read were a few years old, or older so just wanted to check the general consensus is still the same....?

Cheers

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Ok, thank you, I'll definitely keep an eye on the letters. 

My reason for posting was that I'd seen lots of info about EPC threatening people but no indication of any actual court cases - not that that means they haven't happened!! 

The 'power of attorney' statement got me a little concerned but I also can't see that a UK small claims court would find against me for a non-UK issue. 

I appreciate the support here though and will post any updates.

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  • 4 months later...

Nope!  Didn't hear anything more from them.  I decided after the advice I was given here to use 'ignore them & see if they go away' as my initial strategy and they haven't contacted me again.  If I do hear anything more I'll come back here & share.

So based on my experience, don't even bother to reply to them.

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