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    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to them both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Me v GE Money (Formally I Group)** Settled **


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http://www.consumeractiongroup.co.uk/forum/mortgage-companies/53089-fnc-ge-money-erc.html

21/12/2006 SAR

Next Step 31/1/2007 - Prelim / S.A.R Enforcement

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/55694-fnc-c-g-erc.html

21/12/2006 SAR

13/1/2007 - Prelim

Next Step 27/1/2007 LBA

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/55692-fnc-lloyds-tsb.html

21/12/2006 SAR

Next Step 31/1/2007 -Prelim / SAR enforcement

http://www.consumeractiongroup.co.uk/forum/other-institutions/55784-fnc-better-half-nationwide.html

20/12/2006 Prelim with Schedule and SI £640

5/1/2007 LBA with revised schedule CCR £867

Next Step 20/1/2007 CLAIM

PC World - Refund Faulty goods Preliminary Letter 13/01/2007 - Consumer rights are getting addictive

 

Don't get angry get even:D

 

 

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Don't panick I have a case conferance on the day before, just remember this ,if you dont' go you will not know what was said, it is not the trial it is a hearing to decide what way to go you can ask for the other side to give you information this is disclousure they can ask the same of you The DJ will decide what is best for both parties.

If they come up with an application for example they might say that your case and has no merit and it should be struck out , ( probally wont but best be prepared) you need to tell the judge this is the first you have heard of this and you need to take advice this should buy you some time, mention your human rights you have certain rights. They may try to settle outside the court what ever they offer it wont be what they expect you to accept say you want 5000 they may offer 2000 you say 4000 they say 3000 you agree in between,

If you dont go they will assume you do not feel you have a good case , Just remember it is only a case conference not the trial

I can only say what has happened in my experience which is not great but those tactic have helped me in the past I hope they help you

I will contact you again after my case conference if you want to tell you how it went

bona

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Hello,

 

Sorry I have not got back to you, I work for the Railway and we have had a busy week!!

 

The CMC letter that I have had from the Court states:

 

Take notice that the CMC will take place on: 24th January 2007 at 10am at Shrewsbury CC...

 

When you should attend

 

30 minutes has been allowed for the CMC.

 

Please note this case may be released to another judge, possibly at a different Court.

 

This is all I recieved in the post.

 

Bona, thanks for your advice, It is appreciated. I am nervous, which is expected, and they (GE Money) have shafted me out of this money (which is not alot, but alot to me) but also (I know before you groan, that we were fools to have taken out another mortgage with them) they are shafting us left right and centre on our current mortgage (to get out of our current mortgage they want £10100!) so, I want a bit of justice.

 

I will look forward to your post for your CMC on Tuesday. I am off work on Tuesday (hoorahh) so I will keep a look out for you on the site.

 

Again thanks for your help Zoot, and I look forward to updating you all and hearing your responses.

 

David

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If they've not specifically requested the claim is struck out I would have thought that it wouldn't be.

 

The CMC is probably going to be about allocation. There are some arguments to use in the mortgage FAQs at the top of this forum for use in alocation hearings. They are requesting multi track although you wish to stay small claims. In the event that they do multi track request that no order of costs is made against you.

 

They also mention that it is to sort out directions which is things such as dates for complying with disclosure and filing of evidence.

 

All the best

 

Zoot

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Good luck, we'll all be thinking of you.

 

Sam

I'm a Foolish person

 

IGroup ERC £1928.64 Ist letter sent 12/9

LBA sent 26/9

Moneyclaim input 13/10

Claim acknowledged 6/11

Received fob off letter 11/11

AQs sent back, IGroup request multitrack and hearing

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Hi

Just got back from directions hearing all went well the DJ said he wasnt there to decide who was right and who was wrong just to make a time table of does what. We asked for extra time on one poin whaich he gave us When we didnt understand we asked saying we didnt understand what he meant all was very friendly the othersid had a Barrister but we dicided if we didnt tlak to him he could brow beat us so thats what we did , I cant say I enjoyed it but it certainly was worth all the worry hope yours goes allright

 

Bona

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Well done, mine tommorow, not really looking forward to it!

 

Did you go through any paperwork?

 

How long did it last?

 

Did you know they were bringing a Barrister?

 

Look forward to your reply.

 

Best regards

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No we did not go through any paper work

 

it was listed for half an hour and took about 25mins

 

No but we guessed they would I asked him where he came from so later we could establish that there were nearer chambers and his costs should therefore be proportinate (sorry cant spell) Honest I dont think you need worry dont get drawn into auguments and just answer questions the Judge asked if you dont know say and if they try anything odd ask for time to get advice, The DJ asked us if we got advice we said yes of the Depatment oc Constional Affairs Web site and The Internet he said watch the internet any one can post anything but I think we all know that but I have to say information I have gleened from this site is helping also the fact that we are not alone helps.

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Thanks for that. I am just trying to work out what to take with me (in terms of paperwork/documents) but now you have said this, I will just take myself (in a suit).

 

Can you remember what type of questions were asked from both sides?

 

Thanks again for your help.

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No take your paperwork just in case be prepared and look smart shirt tie and jumper dont look like a solicitor my hubby work a jumper strousers etc I would like to think we looked smart but not profesional , have to go and teach a load of kids will look at this sight when I get back

Bona

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Bona - it would definitely be worth you starting your own thread as people might miss your case on this one.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Sorry forgot something as i was rushing out

 

Listen very carfully to what is being said, the judge might drop you a hint of help. listen to both sides what he says to you, and them take notes. He qestioned the other side on were they going to call an expert they said no he said yes i supose the xxxxxxx case will fall at that point if they cant prove it, in other words I think he was telling us we need to prove what we were saying by others not just our say so (( we can) I think the Judge might have been doing that with Morgy and she's got to get a transcript because she cant remeber and Oh I dont blame her we have come out not knowing what was said so listen and ask if you dont understand too many of us get overawed by the proceedings and miss things

what time is your case and I will be thinking of you

 

Bona

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Just a bump for luck.

 

Got everything crossed for you.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Well, what can I say. A fun morning I had, remind me to do that again!.

 

Well I was nervous to say the least. I met the Barrister (nice chap) in the waiting area and we had a little chat. He told me what he was going to say, and told me not to be nervous. I asked him if he came from Eversheds in Cardiff and he stated that he was a Barrister, and that they have asked him to represent GE Money (he said that this was cost effective instead of a Soliciter as a Barrister charges a set fee).

 

Fair play to the chap in front of the DJ, he did do everything he said he would. So I will list what was said and done.

 

Barrister (B): Strike out the claim, as it is GE Money Mortgages not GE Money servicing LTD (he gave a copy of the Companies house list to prove this to the DJ) and that I am sueing the wrong person. Also that this should stay on the small claims track and not the multi track, and also that GE Money will not be calling any witnesses.

 

District Judge (DJ): Are we OK just to change this over (GE Money mortgages) to save time. OK for it to stay on Small claims, I was going to advise that. Not surprised that they have changed their mind on the witnesses

 

B: Yes

 

DJ: Am I OK with this, and do I understand fully that I have the wrong company?

 

Me: yes

 

DJ: (to B) are you aware that there is a huge amount of claims against Banks and finance companies for 'alleged' charges and that not one has come to court as they have all settled?

 

B: yes I am aware of this.

 

DJ: This is an unusual case, as it deals with a Mortgage company. Please tell me that GE Money are not going to settle at the last minute and waste the courts time?

 

B: To my knowledge they are going to defend all of this.

 

DJ: There is a huge cost implication here to GE Money for a small claim.

 

B: They are aware of this.

 

DJ: For the Court bundle I would like standard disclosure of the charges, and this to be done in 14 days, no say 28 days?

 

B: ummm I think it will take a little longer than that.

 

DJ: 28 days is ample time, or you OK with this (me)?

 

Me: yes that fine.

 

Anyway, from here they discuss dates, skeleton documents etc etc. I really did not say much apart from 'Thank you sir' with a large smile on my face, especially about the disclosure. The Barrister did not want this, as it is more paperwork.

 

When we left I said to the Barrister that I hope GE Money settle, he said that this would be a good idea. (I am sueing for £1353.12 plus costs, just think what the costs are going to amount to now!)

 

He stated to me that if I need help for the bundle and other info to ask the court staff, but I think he justs thinks that this is a waste of time and they should pay up, nice chap though.

 

So a fun morning, sh*ting myself, but fun.

 

Any questions fire away!

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That is great news, especially if the barrister recommends that they settle :) Fingers crossed!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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I am claiming:

 

£1353.12 ERC

£120.00 Court fee

£100.00 AQ fee

£129.49 Interest on the ERC

 

I think I added postage costs of around £7, can't remember.

 

I am not bothered if they sent a cheque or credited it to our mortgage, as we are a couple of months in arrears anyway, and this is exactly where it would go.

 

Looking forward to the post now though!

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