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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PayPal, Gambling, CPA


Pierre GA
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I've just told Nationwide where to go. They were charging me with charges that their charges caused my account to incur. I have opened up many digital accounts now, and I have found the best to be Revolut, although Monzo are a great second.

Direct Debits.. They just exist to make banks money. If you don't have enough to cover them, you are fined by your bank, AND your product/service provider (e.g. BT). NEVER take out Direct Debits, be in control of your cash. 


TC Xx

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Re: PayPal..

 

Make sure you monitor and amend any parties authorised to take automatic PP payments

- I was stung by an anti-virus company yesterday,

I disputed with PP, and the rejected the dispute.

 

My funding source was NW, and I don't have funds in that account..

So NW will fine me £10, but the virus company won't get a dime.

 

I had no idea that I had any PP authorisations to third parties.

Quite hard to find, but check it out.

For reference, I have a PP business account, and have had for ten years. 
 

You are doing the right thing..

 

I ran up £40K in credit cards bootstrapping a business,

I then, in my innocence,

took out a secured loan to pay off the £40K.

 

After I paid the card companies back,

they gave me even more credit, which I used.

 

I ended up losing a house, and I didn't pay back the CC companies.

 

After 5 years or so, they have to give up (not sure about the exact timing on this).

No Direct Debits, No secured loans, No overdrafts!

That is what is so nice about Revolut and Monzo.

 

They don't sucker you into borrowing money.

You have vaults where you can store cash for your bills, and you know exactly where you are. 

My experience, and I'm on the wrong side of 50 now, is that I didn't realise that these people are not really scary.

 

My biggest mistake of my life was taking out a secured loan on my property, which I subsequently lost.

I do have another one, fully paid for, but my ex wife is trying to grab that!. 

I am now financially Zen; I have had, and lost, all that I ever wanted in life. :)

 

We all have our addictions, and like everything in life, you can actually get over them.

All is not lost.. EVER.

 

Life is a journey, and along the way you learn to handle it.

By the time you are old and decrepit, you will be a master.

 

The trick is, I think, to try and gain your knowledge while you can still use it.

 

I am sure many people on this forum will have been through tough times one way or another, but I am glad to say that I lost everything, hit the lowest point, survived and am now trying to build life back up.

 

NEVER GIVE UP! :)

 

Tom.. Xx

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@Pierre GA - The jargon behind DD 'guarantees' is, to my mind, mostly marketing. Direct Debits only serve to profit banks. The consumer does not benefit at all. It is far better to pay, via instant transfer from modern digital banks, than by an outdated Direct Debit scheme. Just think for a second.. Does one really want to hand over one's (in my case 'dubious') financial wealth to a third party computer? I would far rather transact and settle my bills myself; I think I should proffer the term 'Financial Zen.' :) 

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