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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Possible 2nd set aside


arnieb
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Hi All

 

New poster here so please bear with me

 

I am in dispute with some painters about the quality of work that they did in our house.

 

So after a few weeks of emailing and writing to them to no effect, I submitted a MCOL form in December 2014.

 

In January 2015 I heard from the Nortampton Courts that the formal claims documents had been returned to them as undelivered (even though my particulars of claim reached the defendants). I then applied for a default judgement as I was certain I had the right address.

 

the defendants then applied to have this set aside. At a hearing in February 2015 they won this on the basis of not having received the post. the judge commented that I had done nothing wrong and I had used the most logical address I could. Even so he said that "natural justice" was an stronger principle. He then discussed with the defendants the exact best address to use for future correspondence.

 

So on 24 Feb we got the set aside judgment which stated they had to file a valid defence within 14 days of it being served. If not we could apply for another default judgement.

 

So yesterday (16 March 2015) I phoned the courts to find out that the time limit for them to respond was 12 March 2015 and guess what - they had not done so. I've emailed the courts asking for a default judgement. the lady at the courts said that the next hearing for default judgments was today and mine will be in the process for this.

 

The lady said I would get this automatically but she then said as it was a default judgement they could apply for a 2nd set aside hearing!!!

 

I was a little shocked by this as surely they have had their last chance

 

Can they and if so what is the chance of winning. I've worked out that 1st set aside hearings nearly always go the way of the defendants but there is little on t'web about 2nd set asides ( I assume they are much rarer).

 

Many thanks

 

Arnie B

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Most unlikely that it would be granted

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Hi

 

So I got a 2nd default judgement granted on 20 March.

 

Today though I received a letter from the courts telling me that the defendants had filed an acknowledgement of service on 17 March, saying they intend to contest the claim. I am perplexed to put it mildly for 2 reasons.

 

1) The judge's orginal set aside order (to the 1st default judgment) stated that "within 14 days of service of the claim form and response pack the defendants shall file and serve a Defence to the Claim compliant with CPR and containing a statement of Truth." I think this is a bit more than just an acknowledge of service.

2) I've checked twice with the courts and both times they said the claim form and response pack were sent out on 24 Feb. These were deemed to be served on 26 Feb and the 14 day period expired at the end of 12 March.

 

So from what I can tell they were 5 days late and they didn't do what the court asked of them.

 

So presuming all this is correct, ( I will check again tomorrow with the courts), is the default judgment valid? Will they have to apply for a 2nd set aside to get it overturned? Is there a chance that they can win? I am fairly certain they have not been ill as they have been updating their website and in the last 2 weeks they have finally opened some new premises.

 

Many thanks in advance

 

Arnieb

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  • 2 weeks later...

Hi

 

So I just checked with the County Court and the defendants have applied for a 2nd set aside (As I expected) - the judge though has refused this application on 2 bases

 

1) they have not complied with the judge's directions following the 1st set aside hearing (which was to file a full defence within 14 days of receiving the papers)

2) they have offered no new reasons why they did not comply with the judge's directions.

 

I've been told that they can appeal but this would now transfer to the high court and so would incur them many £000's in legal costs. the court also said I could now apply for enforcement measures if the debt had not been settled.

 

the moral of the story seems to me that if a judge asks you to do something you had jolly well better do it!

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