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    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Seems OK, except that you must provide your details (as the driver). Include your name, address, DOB and driving licence number. This is to comply with s172 of the Road Traffic Act. Keep a copy and get a free Certificate of Posting from the Post Office.
    • Dear all, some information/advice required please.   I recently received a Further Steps Notice about a fine from 19/03/2018 which I knew nothing about. It was regarding a vehicle parked on the street without tax ( It was covered up and there because the only key to it had been stolen, I had been away from home  and I was having trouble getting a new key cut and coded to the vehicle )  I had not made a change of address to DVLA which would be why I knew nothing about the fine until receiving the final steps notice dated 29th April 2024 and giving me 10 working days to pay, although the notice did not arrive till May 9th 2024. I emailed the London Collection and Compliance Centre on May 13th 2024 asking for any information and they sent me a copy of the original fine. It is for  £390 back vehicle tax, £85 cost and £600 fine.  I now have received a Notice of Enforcement dated 7th June 2024 demanding payment ( total £1036)  or an arrangement by 6am 15th June ( tomorrow )  My question is is it tool late now to question the £600 fine part of the total amount to be paid ? That amount seems punitive.  Would making a statuary declaration regarding having no knowledge of the original court date apply ? And any other advice gratefully received. I am on Universal Credit and apparently they have already taken £177 via benefit reductions which I wasn’t aware of, but does make it seem strange that they were also unable to contact me.    Many thanks for any assistance 
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • You're right of course, just jarring when an actual man child is knocking on my door so close to the end. Anyway, I'll keep this thread updated if ever any exciting does actually happen. Thanks again.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shoe_Junkie V's Natwest


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just a note to let you know it is all worth it.... i was speaking to the manager at my local natwest branch the other day and he told me that a special branch is now in place to deal with the refunding of charges before even the court letter goes out. how right he was as i received today my refund of £5235 charges after only the LBA... just a positive for you and really to say good luck and stick with it.... right now off to get started on the barclays claim... skinty

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  • 3 weeks later...

shoe junkie,

Your time will come.Skint one says they have set up a special unit. This can on be because they are snowed under with claims.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Who are they trying to kid ? Take that piece of info with extreme caution. See how many people on this site are still going to court.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Recieved a letter from Natwest on Saturday offering me a full refund!!!:D :D :D

 

However they are offering to pay it direct into my account which is now closed (and with a credit reference agency) rather than the cheque I requested. What do I do now?:confused:

 

Thanks guys!

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Well they are not really offering you a refund if they insist on paying it into a closed account. Write to them and inform them that your account is closed so a cheque is the only way to pay you. Tell them you will give them 7 days to pay you or you will continue with ciurt proceedings. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Guest NATTIE

Can you clarify the status of your account? is it with collections? Is it with a DCA? Is the amount more than the amount owed?

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Its with Wescott and the amount I owe is more than the amount I would get back, I know I should use it to pay this off and if I have too I will but I have alot of other debt that is more important (council tax/electricity/water etc). I think I'm going to write and ask for a cheque and if they say no its not the end of the world!:(

 

ETA: I owe them about £2500 I'm paying them £50 per month through Wescott.

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Guest NATTIE

The account is not closed, it is effectively open to receive credits from the DCA so the answer is yes they can pay it into the bank account. The debt in itself will be reduced substantially so there is one positive aspect to it.

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Well I sent them a letter before I read your message asking for a cheque within 7 days as the account is now closed, oh well if they say no I'll just send the acceptance letter off!

 

Your right my debt will be substancially reduced but I still need to find £700 for last years council tax bill:(

 

Thanks for all your help every one!:)

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Bit of a pain if you don't get a cheque but............ a weight of your shoulders if your debt with them is reduced!!! As for last year's council tax, get in touch with your local authority and come to an arrangement to repay the debt within your existing means. Council tax is classed as a priority debt - but you should find that they'll be happy to get their money back in some way......... even if it's small monthly payments. If they're a bit uppity with you - go to CAB as they're fab at negotiating with local authorities!!! Good luck, Hedgey xxx :D

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Thanks Hedgey, thats a really thoughtful message, I've been stressing about Council tax for ages and thought this money was the answer to all my prayers:( Nevermind I'll have to face the music and take this head on, I have written to the Council previously but they rejected my offer until it got to debt collection stage or something like that:confused:

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