Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Interview Under Caution. I feel suicidal please help


woohoo198500
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4221 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

There is some interesting advice here. I think you must remember that each case is different & therefore advising to not attend or to no comment at an IUC across the board is actually very lazy advice, especially from a solicitor who has not even bothered asking for disclosure yet.

 

From what I've heard from my ex-colleagues things have changed over the last few months. The CPS now prosecute for the DWP & where as before, a no comment interview might stop a case been prosecuted, now for a case where the evidence is indisputable (such as working in receipt) a no comment interview with an appropriate overpayment almost guarantees a court appearance.

 

This could differ from area to area but if woohoo does no comment then it might be the case that only mental health issues may stop this from reaching court.

 

If it does get that far then no comment interviews can also work against you. We would sometimes explain the Caution during an IUC. The advised script we were given by our solicitors, who were worried of losing cases where someone claimed not to have understood the caution, was something along the lines - this interview gives you the chance to explain certain facts & your actions. You have the right of silence & do not have to say anything, however, if you do not say anything & the case does get to court & you then say something that you could have said now, the court may wonder why & this may harm your defence.

 

Not attending an IUC can end up even worse. Again if the overpayment is appropriate & if the evidence is good then arrests can be considered. This used to be rare, but I know my old team have a good relationship with their local police & are now attending arrests on a regular basis. So you still get IUC'd only this time it's at the police station & the neighbours get to wonder what you've done! I'd love to hear some of the conversations clients have with their solicitors when their advice has ended with them in this predicament.

 

It may not happen but that's the chance you take.

 

Like I've said each case is different & what path you take must be considered carefully. Sometimes, especially where you've got something to hide, no commenting or not attending is probably the right advice, but is that really the case here?

 

Personally where the offence is known & where woohoo may have problems taking part in the IUC I think a thorough, prepared statement might be best. Add to that as much evidence as possible regarding mental health issues at the time of the offence & take it from there. It won't change the amount of the overpayment, but it will be looked at when considering if prosecution is in the public interest.

 

Just one question for woohoo. A £15,000 overpayment shows that this took place over quite a long period of time. Did you pay your own rent & council tax during that time or just allow the council benefits to do that for you?

  • Haha 1
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...