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    • A claim was issued against you on 22/04/2024 Your acknowledgment of service was submitted on 06/05/2024 at 13:28:08 Your acknowledgment of service was received on 07/05/2024 at 01:05:18 Your defence was submitted on 23/05/2024 at 21:20:03 Your defence was received on 24/05/2024 at 08:05:43
    • I drove a friends a car for a few days and I used cuvva car insurance to insure myself for the time period. Here's the problem: I made a mistake with the dates on the insurance, I ended up driving uninsured for one day and I got a speeding ticket. My friend named me as the driver on the Notice of Intended Prosecution as she should and I will take the blame of course. Will met police ask for proof that I was in fact driving? I mean, any more other than me replying to the NIP that I will soon receive from them? Cause I assume that my insurance for the day will be the proof that they need... Secondly,  if caught driving uninsured, what will happen please? I read it's £300 and 6 points. Is that all or is it worse? I'm only asking for information from knowledgable people. If you intent to just mock, you're certainly not helping. Thanks
    • Hi, Please find letter sent to BMW with all evidence off issues which is a link from Audi. Unable to share the footage on this forum as I am not the best with tech BMW FAULTY CAR LETTER.docx
    • This is the first item that I've ever claimed for - I don't really send too many parcels, probably 5 in the last 5 years, and only two with P2G / EVRi. I've attached two emails from P2G regarding their requiring the documents. They don't specify in the emails what documents I should be sending, although when opening the claim they were requesting that I needed photographic proof of sending - picture of the parcel with their label attached, in the EVRi ParcelShop. The second email is their closing the enquiry due to my failure to produce said document(s). I haven't yet drafted my claim letter, I wanted to be sure of this document situation first before I began action. But therein lies another problem. Not having a P2G account, I cannot be sure of the item value that I declared. The retail value at the time was £600, which is less than the £650 I paid several months earlier, so I would likely have used that, but cannot be sure. And without having an account I can't check either. But, I know that I did properly declare the item and a value that reflected its then retail price - I was concerned this declaration may have been used to single the item for theft. But now that the retail price has reduced substantially, even though the nature of compensation is to return the claimant back to their original position, without my purchase receipt, I was concerned that I may have to claim for less. And yes, I've been through your huge document store of information, in addition to MoneySavingExpert, Which, Citizens Advice, Gov.uk "make a court claim", my own law books (annoyingly I specialised in consumer law when I studied for my law degree, but I graduated 17 years ago), and so now feel that its time to either act, or drop it. P2G Enquiry (2).pdf P2G Enquiry (1).pdf
    • I have found both forms online  https://assets.publishing.service.gov.uk/media/62e14db38fa8f5649f912647/TE9.pdf https://assets.publishing.service.gov.uk/media/60c73ad0d3bf7f4bd6a9bc69/te7-dart-eng.pdf   do i just fill in both forms and send to the address on them or directly to Manchester council  forgive my ignorance    thanking you in advance 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New LL not interested


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Hi again

 

It's definately not my year for good landlords!

 

Whilst still having to deal with the situation with my previous LL (see post 'landlord's fault not mine' if interested), my current LL turns out to be similarly unco-operative. There are multiple repairs that need doing, including a leak dripping through the bathroom ceiling onto the floor from the roof whenever it rains, windows that don't close (extremely draughty and a security risk), flooding up to 18" in the garden because no drainage exists, an internal wall that has a serious damp problem (rising from the wet ground perhaps?) - mould, fungus, lifted plaster on both sides (and it's a stone wall about 18" thick).

 

Other things are that the boiler packs up every day or two, the toilet flush doesn't work, two panels of (rotten) fencing have blown down, the bedroom doors have no closing devices, woodburner door is stuck on wide open and logs fall out sometimes (fire risk).

 

I won't carry on, you get the gist.

 

Agent said, when I first viewed the property, that the internal wall would 'probably' get repaired in the summer, and that the previous tenant had not wanted the upheaval of having the work done while she was there. (I have spoken with the ex tenant and she said that was nonsense; like me, she complained ad nauseam to the agent and nothing was done)

 

I have made numerous complaints to the agent from a couple of days after I moved in, both face to face, over the phone, and by email. When the water was flooding the garden I took photos and asked the agent to send them to the LL. (No other gdn on the street floods because they all have adequate drainage). Once the agent came out to inspect and I gave her a list of everything that needed doing.

 

Apparently the LL has advised the agent that no repairs can be done that cost over £75. Is that legal????

 

Autumn and winter will be horrible, draughty, cold, damp. Ugh. I am looking for somewhere to move to..... again.

 

Any advice in the meantime?

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I'd bet that the LL has advised the agent that no repairs over £75 can be done without his or her consent.

 

This is absolutely not legal advice and is just going from my own personal experience, but when a landlord won't shell out immediately for repairs that might have an effect on the structural integrity and/or future value of their property, they're probably quite happy to just sit there and take your rent and wait for it to fall down. Whether it's because they can't be bothered, (or like many private landlords now) they're feeling the pinch is probably irrelevant to you in your position.

 

You could always call environmental health regarding the fungus and mould (you can get some pretty awful health problems from both in some circumstances), and also the lack of a proper working toilet. As far as the log burner goes, they'll probably just tell you to stop using it and find an alternative heat source. Calling EH will probably cause a ruck with your LL.

 

How far into your contract are you?

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Does the boiler have a current gas safe certificate, if not thats illegal and you can report to council!

Other than that, you can sue in court for problems that you were not aware of when you entered agreement and LL has not repaired when told in a satisfactory/reasonable time when contract ends.

Put all complaints in writing to LL and Agent.

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Laughing Girl, thanks for your thoughts. I am 4 months into the 6 month initial contract. I don't want to call EH, or make any more complaints to the agent, as I am but anxious about getting evicted before I have somewhere else to live.

 

Rayd, the boiler is fuelled by oil, not gas.

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Laughing Girl, thanks for your thoughts. I am 4 months into the 6 month initial contract. I don't want to call EH, or make any more complaints to the agent, as I am but anxious about getting evicted before I have somewhere else to live.

 

Rayd, the boiler is fuelled by oil, not gas.

 

I have to be honest, if it was me (and I could afford to move again so soon), I'd give in my notice now and move at the end of the 6 month contract. The defects you mention are having a seriously detrimental effect on his property and don't sound like they've happened overnight. It could be that his previous tenant/s haven't hold him about the issues, and now they've gone so far they've become a major (and very expensive to fix) problem. You just have to decide if you are prepared to wait and fight it out for the repairs, or would prefer to move at the end of the six months and find something more suitable where you don't have to spend every evening emailing begging for windows that close.

 

You probably don't need me to tell you this, but if a LL or agent tell you something is "probably going to be repaired" after you move in, don't believe them. Sorry to all the LL's on the forum, but I've been stung by that one too many times. :wink: When you view the property, if it's not in a condition you're happy to live in, don't move in.

 

Other more knowledgeable members may be able to give you more advice on your legal rights (I see Raydetinu has suggested that you may have some recourse through the courts).

 

Whatever happens, don't worry about being evicted overnight - he'd have to give you two months notice to quit anyway.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Laughing Girl: I am looking for a new place to live. I don't want to give in my notice till I have somewhere secured, and actually I don't think I am allowed to until the 6 months are up anyway, tho I may be wrongabout that.

 

Previous tenant did tell the agent about the problems, many times, but nothing was done except that a contractor came to look at the wall,and she never heard any more about it. The leaking roof was 'fixed'….. buto bviously not properly as the door frame the water seeps through is sodden, asis the ceiling above it, and I almost slipped on the floor last night because of puddles.

 

I am not prepared to fight for the repairs to get done. I willbe moving. There is no way I will subject myself to winter here.

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I'm sorry I can't give you better news, or a way to stay in your home really. My gut feeling is that the LL probably doesn't have the money to sort out the problems, and if that's the case there's not much point in subjecting yourself to a long drawn out fight over it all. Better to save your sanity and move on.

 

Good luck with the house hunting. I hope the next place is far better, and even has really cool things like windows that close! :D

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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