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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Funny what you find when you look......


raggyanna

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Looking around the site got me thinking....so, I have been through my statements since 2002..when I swapped to HSBC.

Anyway, the amount in bank charges is roughly 1300 pounds, it's more than that but didn't get all accurate, was only 'persusing'.

Am thinking that I should follow the advise offered on here and give it a go.

Seems scarey though.....always felt/thought that banks were in the right :-|

DO NOT MEDDLE IN THE AFFAIRS OF DRAGONS, FOR YOU ARE CRUNCHY AND TASTE GOOD WITH KETCHUP....:rolleyes:

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Thats what they want you to think!

They have mugged you, got your purse and are scampering down the road with it.

 

GO AND CHASE AFTER THEM.

 

They may be bigger than you but what have you got to lose:)

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Thanks for that!

Right, have calculated all the charges £1,473.00

Interest

£222.44

Total

£1,695.44

Have done the prelim letter thingy as I have all my statements so will cut to the chase!

I will print and post it tomorrow :)

DO NOT MEDDLE IN THE AFFAIRS OF DRAGONS, FOR YOU ARE CRUNCHY AND TASTE GOOD WITH KETCHUP....:rolleyes:

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It depends what the 'interest' above applies to.

 

If it is for overdraft interest caused by the charges then it should be included. If it is for the 8% interest on each charge from the date of occurrence, then no.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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I haven't included the interest (in the prelim letter thingy), only the actual charges.

I did find that in one month alone I paid over two hundred pounds for charges/ full charges etc.

I put the total in for no reason other than I used the database d/loaded from here to add it up correctly. The interest was just the by product:rolleyes:

Letter done, will post it shortly. Wish me luck, and the best of luck to those already started.

DO NOT MEDDLE IN THE AFFAIRS OF DRAGONS, FOR YOU ARE CRUNCHY AND TASTE GOOD WITH KETCHUP....:rolleyes:

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I did find that in one month alone I paid over two hundred pounds for charges/ full charges etc.

 

Yep! Nasty, aren't they ;)

 

Go get them and see what you can get back. I love the quote in your signature, but THEY are not dragons (dinosaurs maybe :lol: )

 

Since you asked for it..... Good Luck :)

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Mine was the same, taking £200+ in some months from both accounts so could of been £400 poorer, usually by some phenomenem between christmas and the new year.

I,ll be ready for the party season this year!

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I don't quite understand how you guys could acrew £200 in a single month?? My claim is for bank charges related to being just over my overdraft, hence my small claim - I'm almost starting to feel sorry for the banks judging by some of the claims, lets face it bouncing DD, bouncing Cheques etc are going to cause them issues and some manual intervention?

 

Don't start flaming, I'm simply asking how on EARTH these sort of penalties could happen without the owner of the account perhaps being a little reckless??

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I was down right reckless and even piled my charges into a single day when I was a student.

 

They played a game and so did I, however I am exhonerated because if it were not for the unlawful charges being levied I would not have had to do what I did to limit them or for that matter would I have been in debt in the first place.

All done I think

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