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    • Thousands more passengers could face delays or cancellations after an arson attack on France's train network on Friday.View the full article
    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Halifax Mortgage and Black Horse Secured Loan


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Hi everyone

Can anybody give me some advise as we feel that our hands are tied and that it is only right and proper that these Companies should do what they are/have done. In order to put every one in a clear picture I'm afraid I shall have to start from the beginning..... even though this is all very distressing and difficult for me and all my immediate Family,,,but here goes.... Firstly my Husband was made redundant and we did have an Insurance with Halifax to cover not only the mortgage but also his credit card with them. His application for cover was declined and the reason given was that he had not been with the same employer for over 6 months, I was not working due to ill health at the time and I was informed only then that I was not even on the policy...something new to me? anyway to cut the story short we ended up 6 months in arrears with the mortgage payments on top of this they added their charges and costs for letters etc. My husband was fortunate in getting a contract job for a while but with the low pay that he received we asked the Halifax if we could pay only the Interest...we were declined and told just to put what we could into the account....this went to more arrears and charges,and we just could not keep on top of things, Out secured loan with Black Horse turned out exactly the same and their secured loan jumped from 15,000 to 20,000+ now. All this resulted in Halifax re-possessing our Home even though we had been fortunate after trial and error to find a re-mortgage and everything was going through up to the point that all that was needed was for Black Horse to forward the Deed of Posponent....they refused on the grounds that the account was in arrears. They made pathetic demands for us to meet up to the last hour and even the re-mortgage Company contacted them themselves as they were totally disgusted with their attitude and lack of help in our case. Black Horse required 1. all the arrears be bought up to date immediately, we did not have this amount so therfore it was agreed they would take it from the re-mortgage monies....that was ok, even though it left us with very little, then 2, that was not good enough on top of that they required all tha balance of monies from the re-mortgage as a downpayment on the account..that we felt was unfair as the arrears were going to be up to date, and if we had to give them all the money that was left it would not cover essential adaptions to the property that we had to carry out due to my disabilities...that did not matter. 3, furthermore they requested payments from the re-mortgage Company to pay them for forwarding the Deed of Posponent, they were prepared to do this on our behalf, but this would mean that our repayments would be increased, consequently we ran out of time and Black Horse won together with Halifax at the end of the day. We lost our Home . We asked Halifax if we could put the Home on the market ourselves to try and get a better asking price as the prices of properties on the estate vary from 130,000 to 139,000, and in the meantime we had had the home valued for selling purpose for 135.750, which would mean that this would clear Halifax and the Black Horse and prehaps we would be lucky in getting 2000 out of it. Halifax delined and refused us to put it on the market. They have put in on the market through a local Estate Agent for 112.950. This means that there will prehaps be just enough to clear themselve we dont know as they are charging over 16.00 a day interest on us whilst it is on the market plus charges and costs, It seems that there will be nothing for Black Horse at the end of the sale. but really it is their own fault as they refused to forward the Deed of Posponent even though their demands were to be met and on top of all that the re-mortgage Company were going to give us a further advance at the end of this year to clear Black Horse altogether. I have written to Black Horse to ask them what are they prepared to do as means of Compensation to us as it their doing that has resulted in the re-possession of our Home and at the end of the day there will be no equity left to repay their high interest loan at all. I have not received a reply, neither have we received a reply from Halifax to ask why all the refusals and why put the Home on the market for so little. Can anyone advise us of our Rights in this disturbing matter or havent we got any, are we suppose to just sit and let all this happen around us......heartbroken abd stressed out. Sorry for the long story

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