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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi there im new and a bit confused any help would be greatly appreciated a few years ago i got into a bit of difficulty with my debts welcome/barclaycard/littlewoods/vodphone i took out a pdl without realiseing the consequences and it snowballed to the point i could no longer manage so i entered into a protected trust deed after appox nine months my situation changed and i found myself having to move house i defaulted on my ptd and havnt paid anything in approx two yrs i also have since again fallen into pdl debt which ive kindo of bumped i want to get everything sorted out as i feel bad about this but i dont know where to start i foolishly ditched all the paperwork when i moved house so i have no idea who i owe what too should i contact the people running my trust deed they sent me a txt last year saying they were going to put me into sequestration i checked the edinburgh gazzette but only the trust deed is regitered also one of the debts council tax has been kicked back to me by the local council and im now paying that back.

 

on another note when i checked the edinburgh gazzette my trust deed has the wrong house number on it 62 instead of 6/2 is this something i could use to maybe nullify the trust deed and start agin i knoiw im clutching at straws here but i really do want to get this mess sorted out any help would be great

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Hello there. If you have been sequestrated you would have really known about it. To be totally sure you may wish to contact the Account in Bankruptcy to get a definitive answer. Contact details can be found here: http://www.aib.gov.uk/about/contact-us

 

If the trust deed has failed bankruptcy may actually be a worth option to help you make a fresh start, this would depend on your precise circumstances such as if you have assets - like a property. You can find our fact sheet here:

 

http://www.nationaldebtline.co.uk/scotland/factsheet.php?page=01_bankruptcy

 

It's potentially a pretty complicated situation, your welcome to contact our charity on 0808 808 4000 if you need further help.

 

Best wishes,

 

National Debtline.

For Free, Confidential and Independent advice: 0808 808 4000

Monday - Friday 9am to 9pm // Saturday 9.30am to 1pm // 24-hour voicemail. Please leave a message to request an information pack. http://www.nationaldebtline.org // http://www.mymoneysteps.org

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Hi thanks. I'd rather avoid sequestration if I could by either setting up some kind of DMP or by seeing if I could set up another trust deed. As I mentioned before the address the trustee has entered in the Edinburgh Gazzette is incorrect Would this technicality allow me to have this trust deed. Uplifted allowing me to set another one up? Before I defaulted my trust deed I was still receiving letters from a DCA for voaphone. This was one of the reasons I defaulted.

Would the incorrect address have anything to do with them being in contact

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ok iv checked the Accountant in Bankrupcy and all i could find was this

 

Date trust deed was signed 23/04/2009

Date of registration as a protected trust deed 09/06/2009

Date when statement of realisation and distribution received

Date of trustee's discharge 14/02/2011

 

personal informatin ommited of course

 

so does this mean i am no longer bound by the trust deed and that i am free to try and arrange some other form of DMP if possible? any advice will be most gratefully recieved

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