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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Crb nightmare


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I changed jobs from one care company that went into administration to another earlier this year. As required my CRB request went in.

Some 200 days later I have still not received my CRB report.

As a result I have been suspended from work with no income.

I have contacted the agency and a number of other agencies with the numbers and reference numbers that have been provided.

I am getting into more and more debt.

I have a job a very good job but I cant work because of incompetence on the part of a government agency.

I was told by CAB that I could claim loss of earnings but no solicitor will touch it!

I am now on JSA.

In 7 years of providing Enhanced CRB's annually to my employers nothing has been shown on them and I have never been arrested.

PLEASE HELP!

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Are you on contracted hours or on a zero hours contract?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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40 hours per week contracted.

No alternative work available with them as passing a CRB is a legal requirment!

Next stage if the CRB is not sent will result in immediate termination of employment and employment records being passes to the CQC and police for investigation.

That information will be recorded on a CRB I am lead to believe and will result in me being lucky to work as a street sweeper!

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Passing a CRB might well be a legal requirement, but is it not possible to use you in an administrative capacity? I would also enquire as to whether suspension without pay is a sanction available to the employer - generally any suspension without pay is unlawful unless there is a specific clause in the contract which permits it.

 

What precisely is the employer doing to chase the CRB or at least track it's progress? As they are the applicant, they should be able to do this and report back where the process has been stalled. Have you tried contacting them recently and what was the response? The CRB have service standards for processing of applications and this should have been completed long before now. I would also enlist the help of my MP to take the matter up with the Home Office.

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....also - if this is a job offer for which you have not yet started work due to the CRB not arriving, was there any timeframe relevant to the condition attached to the job offer? In other words, was any job offer subject to a satisfactory E-CRB which must be received within xx days/months/years?

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Satisfactory CRB is required for employment. The business funtions within the law!

It has been since the government made it law for anyone who works in a care capacity or as a teacher, nurse, doctor, dentist, socialworker ++++..

The business is making admin staff redundant and has no possitions available. They require all admin staff obtain a Satisfactory CRB as they will have to work with clients over the phone and somtimes clients or their families visit the office.

 

Both myself and my employer have repetedly contacted the CRB but they just say it is being processed!

"They cannot give any further information"

I began work having provided a CRB... They must be checked periodicaly for any company to continue to allow you to legaly work.

It is now 201 full days.

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I know the rules relating to who does and who does not need a CRB. The point I was making is that if a job offer is conditional on obtaining a satisfactory CRB then you have not breached that condition unless a time limit was also imposed on it's receipt!

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Contract says 30 days as it should usually take 10 - 28 days according to CRB web site.

In reality it is rare for a reply to an application within 90 days.

I was suspended after 90 days!

My employer has been very helpfull and are keeping my job open as they are fully aware that it is not my fault.

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