Sequest - Problem with BC default charges

[slick132]

Hi Sequest,

 

I've moved your post into your own new BC thread to avoid hijacking.

 

You should check through all your a/c statements to see what default charges have been added to your a/c over the years. If you don't have all the statements, send BC a SAR to get the data you need to reclaim the charges.

 

Every charge can be reclaimed in full plus compound interest - read up on this in the Interest Tutorial at Link No3 in my signature.

 

Read **WON** BC threads here to see how it's done - http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?97-Barclays-BCard-and-Woolwich-successes

 

If you have all the charges info, put the data on this spreadsheet and see how the balance you can reclaim compares with what you owe BC - http://www.shweb.pwp.blueyonder.co.uk/interestcalcs.xls

 

Use a nominal interest rate of 24.9% on the spready.

 

[slick132]

Hi Seaquest,

 

I've seen and replied to your comments on another thread about reclaiming penalty charges - http://www.consumeractiongroup.co.uk/forum/showthread.php?348466-Barclaycard-Over-limit-charges&p=3893762&viewfull=1#post3893762

 

Basically, if BC have ignored your letters and failed to refund all your charges and compound interest, you need to move to the next step, as threatened in your LBA. The LBA says, "If you fail to refund my charges and interest within 14 days, I'll start court action".

 

If you need help with your next move, just ask. But don't let BC get away with ignoring you !

 

[slick132]

Hi Seaquest,

 

Customer Services may make a refund or they may mess you around but, at the moment, it looks like they aren't taking you seriously.

 

If you threatened to take further action in your Prelim Claim letter and/or your LBA, but then haven't followed through with it, they have every reason to continue to ignore you.

 

Did you use the Site's Prelim letter and LBA.

 

When did you send the LBA.

 

[slick132]

Hi Sequest,

 

All I can say is that, with BC, taking court action is usually a formality. They'll pay up when they see you have taken court action.

 

Send them a LBA to the London HQ :-

 

Barclays Bank PLC

1 Churchill Place

London

E14 5HP

 

Enclose an updated spreadsheet using the Simple Interest spreadsheet for 8%, if you want to keep it straightforward. Technically speaking, you can't really claim 8% until you file a court claim, but use the spreadsheet anyway. This one should do - http://www.consumeractiongroup.co.uk/Spreadsheets/England/Simple-charges-calc.xls

 

If they fail to agree to repay, then you can consider your options after 14 days.

 

[slick132]

Just enter on the spready the type of charge (eg late pay't, over limit fee, etc), the amount and the date for each charge.

 

The spready should do the rest.

 

Try it and let us know how you get on.

 

[slick132]

See my PM to you

 

[slick132]

Hi Sequest,

 

If you haven't maintained minimum payments as required on the a/c, BC have the right to chase for them unless you have an agreement to pay reduced amounts and stick to it.

 

How many payments have you missed. Can you bring the a/c payments up to date and avoid the Default being registered against your CRA files.

 

Did you keep the envelope from Mercers showing if the DN was sent 1st Class post.

 

Have they given the correct date to rectify the default status on the a/c (ie time for postage, plus 14 days, and giving a specific date for remedy).

 

As said before about the reclaim of charges, unless you're prepared to issue court proceedings, you will have to accept the delays associated with BC's deadlines. The will only start to act in a timely manner when they have a court summons from you on their desk.

 

[slick132]

Although you put "a/c in dispute", this does not affect the need to keep payments up to date.

 

It would be different if the a/c was in dispute regarding a CCA request, in which case BC would (theoretically) be unable to make demands or take enforcement action.

 

If you bring the a/c up to date before the DN remedy date, your CRA files should not show a default notice.

 

I assume the DN required only the missing payments and not the full a/c balance.

 

Edited October 2, 2012 by slick132
typo

[slick132]

Hi Sequest,

 

Complaining to the FOS will be a waste of time - they'll say the penalty charges don't exceed the OFT limit so the chgs are fair.

 

As I said months back, if you don't follow through with the court action threatened, BC will simply not take you seriously.

 

You should update your compound interest spreadsheet claiming interest in restitution at 24.9% and file a claim against them.

 

Can you tell us roughly, using the compound int't spready, what do the charges and interest total. This will dictate how much it'll cost you to start court action to get your chgs back.

 

Or, if you're not willing to take any court action, just say so and we will have to leave it at that.

 

Unfortunately, BC will not stop chasing for what they say you owe them.