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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ncp PCN - Lower Audley Street, Blackburn- wrong time on PCN


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hi. ..

 

i received a penalty notice from a private car park (retail stores) from NCP stating 'not parked within the bay area', which i was within, and also the 'first seen' time is false as i was not there at that time.

 

Shall i pay this within the 14 days? I have already sent an appeal letter stating what i said above.

 

I've also contacted Neill the parking campaigner in Newcastle who adviced these are all illegal.

 

Anyone help?

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Were you driving the car ? :-) these charges by virtue of the fact that they are a private contract only apply to the driver of the vehicle (otherwise how could you agree to the T&C ). one defense could be that you did not drive the car on that day, and for the life of you, you can't remember who was driving.

 

this would only work if you havent already admitted to being there.

 

Have a LONG read of all the threads here, i'm sure that you'll find the answer.

 

ps I dont condone cheating or lying of any description :-)

 

Try also this forum PePiPoo: Helping the motorist to get justice

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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by the way, there is a story on this same issue about the same car park i received my notice at. I have also contacted this newspaper.

 

Dont Cross The Line (from This Is Lancashire)

 

Oh dear! Assuming the paper got it right it appears that NCP & it's jobsworths think they can issue "fines"

 

They should be asked under what statute/regulation they, as no more than a private company, are allowed to issue "fines" or for that matter "penalties"

 

Even the local councils are begining to cotton on to the fact that parking enforcement has been decriminalised so even they can't "fine" anyone

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Shall i pay this within the 14 days?

 

No, do not pay anything.

Is this definitely a private car park? NCP have contracts with several local authorities to run public car parks. Check the penalty notice for confirmation.

If it is a private car park, write to NCP and ask them to confirm under what legal authority they are suggesting they have an entitlement to claim anything from you.

 

If its a local authority car park being managed by NCP on the LA's behalf then you need to do the usual appeal letter and take it from there.

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hi,

 

thanks all for replying.

 

this is more than likely a private car park as most retail store parking is.

 

i have spoken to both Matalan and Staples managers and even though they have CCTV cameras, they do not cover the car park, only their own entrance and exit.

 

however, i was at Focus at 13.00 (the time stated as 'first seen' and they DO have CCTV footage but will only release it to the police and no-one else, not even by a court order.

 

i have appealed stating the notice as null and void because of the incorrect time, but its my word against the attendants.

 

i have no intention of paying and am happy to go to court if they wish.

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No really relevant but tell Focus that whilst they can refuse to release the CCTV footage to anyone even the police they cannot refuse under a court order & if they did they would risk arrest & imprisonment for contempt of court.

 

Just thought I'd mention it as these jobsworths get right up my jacksy

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thanks,

 

i thought the same, that they have to comply with a court order, but i was only stating what the manager told me.

 

anyway, even Neill Herron says there is no case for NCP here, so i'm just waiting for a reply to my appeal letter, then take the next step if they refuse.

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  • dx100uk changed the title to ncp PCN - Lower Audley Street, Blackburn- wrong time on PCN
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