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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

molly-in-the-trolley Vs First Direct - SETTLED!


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What about if you issue claim for the £365.77 and £1770.93

 

If FD offer to settle prior to court you could write back saying I will accept settlement providing you they take the other accounts into consideration.

 

If they really want to avoid court, they may settle the lot.

 

On the other hand if it did get to court FD could probably say, we have offered settlement of this claim and the clamant refused it.

 

Just thinking out loud, the mods can probably advise better.

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

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Thats interesting,

 

Is it also illegal to put seperate claims in for different accounts with the same banks.

 

I was about to do just that on Monday morning, sh!t !

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

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It is not illegal to sever your claim and to conduct two separate claims for smaller amounts. However, it might be a basis for challenge by the bank - assuming that it goes to court. There is a kind of double jeopardy rule called "res judicata" which means that the thing is already judged. This basically means that you can't bring a second claim based on the same set of facts.

 

The position at present is rather ambiguous. Technically bringing two claims each based on two different sets of charges levied at different times is not res judicata; they are different sets of facts, after all. On the other hand deliberately severing the claim in order to manipulate the court rules to leave the costs risk with the bank may not find favour with the judge.

But it is not illegal. It merely means that the judge might say that in the matter of the second claim the case is res judicata and strike it out. In order to do this, the bank would have to raise the issue of res judicata in the first place.

 

I just want to be clear about this BF, I was going to begin a claim next week against FD for £2,500. That is for charges on my sole account.

 

However, I am waiting for DPA requests for several other FD accounts, joint account, another sole account, 2 personal loans and a credit card.

 

Should I wait for this DPA response and issue the lot together, to be honest I dont think it will get to £5000, probably £4k ish. I would rather not wait as my £2,500 LBA will expire and I would prefer to stick to the deadlines. However I dont want to risk the subsequent claims being struck out on a technicality.

 

Advice?

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

Link to post
Share on other sites

Thanks BF, will begin action today.

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

Link to post
Share on other sites

  • 3 weeks later...

Expect an offer shortly from DG Solicitors

  • Haha 1

First Direct, £4031 Recovered

Halifax, £953 Recovered

MBNA Credit Card, £120 Recovered

American Express, £160 Recovered

Coming Soon......

Blackpool Council, £190 in unlawful parking tickets

Carstoppers. £50 from the cowboy clampers

Link to post
Share on other sites

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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