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    • Thousands more passengers could face delays or cancellations after an arson attack on France's train network on Friday.View the full article
    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Contents Insurance


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Hi,

 

Can anyone recommend a company that will insure students possessions in private rented accommodation?

 

The landlord will not allow locks on the individual doors, otherwise my son would have been covered on our home policy!

 

I have done the usual google search but not a lot comes up for this.

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We have been looking at this for my 2, my son going to his 3rd year in Manchester and my daughter is off to Durham in October.

 

HSBC seemed reasonable although they all came out expensive because of laptops being insured out of the property and they limit the amount insured.

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Yes Endsleigh want about £140 because we need an additional cover for musical instruments.

 

It would probably be cheaper to buy a door for his room that we can lock, the landlord doesn't want any damage to the internal doors that are fitted!

 

I will have a look at HSBC thanks for posting.

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us too!!!! Musical instruments are a pain!!!!!!!! We have done the instruments separately. We also have contacted the local Police and they have helpfully given us a tube of smartwater in case things are stolen. My son's bicycle was stolen in Manchester this year and he has had to buy a new one. He had secured it with a 'authorised' lock but they still nicked it. he has now insured the new one separately too.

 

I think it is really unreasonable for the landlord to rent to students and then insist that the door does not have a lock. I think I might be tempted to put one on and pay for the damage later. How much is a reasonable payment for redecorating the door? Might be cheaper in the long run.

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That thought occurred to me too, tbh but it is in the tenancy agreement.

 

Better not say too much, you may know the landlord, just noticed you are in Surrey, my son is coming to Guidlford! lol

 

It's so expensive, could have done without even more expense.

 

I am going to investigate further about rules and regulations of houses of multiple occupancy to see if we can try and push for this. But at the end of the day, it's his house and we agreed to the terms when the tenancy was signed.

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Is it University of Surrey? If so and the property is on the university approved list then they should be able to help. Conversely if not on the list and they continue to resist the reasonable request to secure doors with locks when renting to students then you will complain to the university to be aware of the unreasonableness and that may affect future rental periods.

 

Nothing like being on a list!!

 

Don't know too many landlords, heard about plenty on here though!!!

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