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    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CCJ Question


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Hello, I had a current account with the CO-OP,got into difficulties (charges). Took out a loan to cover them, you can guess the rest.

 

This account under normal circumstances would be statute barred however I am still paying Equidebt, who OWN the debt now.

 

There is nothing on my credit files for this, so my question is

 

Will I still be able to get copies of statements to claim from the Co-op as it is still subject to a CCJ?

Saxon

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There is no reason why you cannot get information about your account via the DPA data access request.

If the reason for the debt and the CCJ is the charges they took, you should also be able to get the CCJ struck off.

 

I am not sure what you mean by statute barred but if it is to do with 6 year limit imposed by the Limitation Act, there may well be an exception that applies here and to all the claims we are pursuing and that would mean that the 6 year limit may well be starting only now.

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Thank you for your reply, I have charges on the account, the CCJ is no longer on any credit ref.files, and equidebt have owned the debt for 4 years, I still have over £300 to pay. I'm sure it was 1999 when I got the CCJ, so wasn't sure if the Co-op would still have or would give me any statements.

 

Still it's only £10.00 to find out, will be nice to find out.

Saxon

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Hello, an update, have been looking high and low, and I have found the court judgement, it was Dec 1998, Geoffrey Parker Bourne was dealing with it.

 

Equidebt took it over in Jan 2002, and bought it in June 2004.

 

I telephoned the Co-op, only to be told they have no information on me at all, so no account details. Do they have microfiche as well.

 

So my questions now are

 

1, will Geoffrey Parker Bourne still have my details, is it worth phoning to ask

 

2, as the CCJ is not yet cleared, do I run the risk of it being put back on my CR files if I contact the court for information.

Saxon

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Just an update, have finally found out account number, sort code.

Geoffrey Parker Bourne were the solicitors who handled the CCJ, they had no real info to pass on,but they did tell me who to ask for at the Co-op.

 

As the debt had been sold to Equidebt the info was passed to recoveries dept.

 

And yippee I'm still on file, so a DPA full disclosure SAR going off on Wednesday.

 

I will be back!!!

Saxon

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  • 2 weeks later...

Hello, just an update.

Due to finacial restraints have just sent the SAR request in, I had no info on the loan so included that request into the SAR letter.

Starting the 40 day countdown on Tuesday.

Bye for now:)

Saxon

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  • 1 month later...

Hello again, could do with a bit of help Please :)

 

Today recieved some info from the Co-op, all in code, nothing to decipher it.

No statements or list of tranactions.

Have phoned them and they say everything is removed/destroyed whatever, it's gone after 6 years.

 

they have given me data going back to 10/07/98, but there are no statements, I asked about microfiche and there was no comment on that, just they don't keep data longer than 6 years.

 

Can someone guide me, the DPA time limit is up on the 5/11/06.

 

I know there is a follow up letter but can anyone confirm that they won't have the info or is it worth persuing?

Saxon

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They may have the information, but as the judgement was passed over 6 years ago they are not obliged to keep or supply the information to you.

 

Also , if you did incur charges you wouldnt be able to reclaim them because its over 6 years ago.

That said there is a school of thought saying you can claim over 6 years, but ive not looked into it.

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1. From my memory when running my business, I was required to keep normal financial records for at least 7 years. I see no reason why your data should not be included.

2. I am not aware of any limitation to the age of information that is subject to the DPA and therefore to a Subject Access Request.

3. The "going back more that 6 years" argument.

 

I believe that there is a Prima Facie case for “deliberate concealment” for the purposes of the Limitation Act 1980 Section 32 subsection (1) (b) qualified by subsection (2).

To my knowledge, this has not been tested in court but would have the effect of re-setting the 6 year limitation clock to start from the date the plaintiff (you) learns of the concealment i.e. now. This would effectively remove the 6 year time limit.

If you have charges that go back more than 6 years then claim them and see what happens. If the bank use the Limitation Act to try to limit your claim you will for sure be “in court” so trot out the above and leave it to the District Judge.

Keep the claim under the small claims procedure limit and the worst that is likely to happen is that (s)he will not agree with you and limit the claim to 6 years.

=================================================================

From the Limitation Act 1980

32 Postponement of limitation period in case of fraud, concealment or

mistake

(1) Subject to subsections (3) and (4A) below, where in the case of any

action for which a period of limitation is prescribed by this Act,

either--

(a) the action is based upon the fraud of the defendant; or

(b) any fact relevant to the plaintiff's right of action has

been deliberately concealed from him by the defendant;

or

© the action is for relief from the consequences of a

mistake;

the period of limitation shall not begin to run until the plaintiff has

discovered the fraud, concealment or mistake (as the case may be)

or could with reasonable diligence have discovered it.

References in this subsection to the defendant include references to

the defendant’s agent and to any person through whom the

defendant claims and his agent.

(2) For the purposes of subsection (1) above, deliberate commission of

a breach of duty in circumstances in which it is unlikely to be

discovered for some time amounts to deliberate concealment of the

facts involved in that breach of duty.

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Thank you phunkeymonkeh, I am currently still in the process of taking the Halifax to court for years 7 & 8, they have til the 7th November to file the defense, so will wait and see for that bit.

 

Thank you also to Aitken Brotherston, I had charges but no idea how much, so would you suggest the follow up of the DPA for none compliance, or a preliminary for a guesstimate of charges?

Saxon

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