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    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
    • Read these 6 things you can do to be empathetic to other people’s views and perspectives.View the full article
    • Peter Levy says he received a call from someone pretending to be from his bank in February.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

DLA Stopped, what now bancrupcy?


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please dont give up, that is exactly what atos/dwp want you to do.You should contact cab asap as they will help you, they can write to your specialists and get legal aid for you to get letters from the specialists you have seen. If you get these letters and they confirm all your conditions then the tribunal will find in your favour as it will override any atos hcp(remember they are all not dr,s).Most of these biased atos hcp,s are there to put people off benefits pure and simple, dont trust any of them.

 

I have been fighting them for over a year now and it seems i have backed them into a corner, i have proof that their hcp done my medical wrong but i have to go through their complaints procedure before i can take it to the gmc and the parlamentary ombudsman.I should be able to do this soon.

 

Since then i have had a second medical from a different hcp and before he came out atos had to supply me with his qualifications so i could check he was properly qualified.Atos tried to tell me i couldnt do it but i had a letter from the dwp telling me it was ok for me to do this,i also told atos that i would want to read the hcp,s report before he left my house and once again atos said it wasnt allowed but the dwp had told me that was also ok,atos tried to tell me on 4 separate occaisions that their hcp,s dont show people their reports before they leave the house, they said "prior to 2007 they had to let people see their reports but this isnt so now" I asked them to show me legal proof of this and to this day they havnt done so.So anyone that is having a medical for dla or other benefits let atos and the dwp know you want this information and dont take no for an answer if anything it will make atos un-easy.

 

When the hcp came to my house their was a representitive from atos with him (has this happened to anyone else) The man from atos told me "he was here to make sure my medical was done correctly" this tells me they know the first one wasnt.Anyway i have been awarded dla at higher rates and their was no need for me to take it to appeal. So when you are dealing with atos do whatever you can to make their job harder and dont believe a word that comes out of their head office or their hcp,s.

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Well as I said this isnt the first time they tryed to lower my DLA, even if its the first time in 20 years they stopped it all.

 

I did have a doctor visit years ago who spent most of the time writing rubbish, and not even asking questions, these type of doctors get more work if they lower the award or stop it.. sad facts...

 

I rang them up to see whats going on, they tell me they get 30,000 letters a day and I have to wait 14 days or more. Meanwhile I got some hospital letters, specalist reports, and sent them off, nothing to loose.

 

I cannot go anywhere at the moment, ive been told I have to wait until the DLA send me a TAS 1, then these people will help me.

 

Funny thing is I found out an old friend works for CAB and has done for 19 years, bloody wish I new that before. I also have a friend who is a barister, so when the time comes they will help me

 

I had an old claim for industrial injury, and thought I would follow it up, they still have the records and sent me a form. However since this benefit comes out of income support, no reason to claim it, no premiums added to income support for this.

 

Blood preasure has shot up, now taking tablets for that too, the waiting is killing me, and its getting closer to the day when all the bills arrive and nothing to pay them with, first time in my life not being able to pay the bills, and its taking its toll on me

 

 

 

Please get in contact with your friend from cab asap as he can also write to your creditors for you and it will take some pressure off you.If you have been on dla for such a long time and your condition hasnt changed,then there should be no reason for you not to still get it .Dont let atos brush you off speak to your doctor, are you still attending hospitals ? get as much information you can about your disabilities and what the dwp have said in the past about your condition.As i have said, atos have tried everything to get me to go away but they have no chance.Keep your head up and keep fighting .

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Today the DLA telephoned me, first they tell me there is no TAS 1 anymore, and they take my letter as the appeal, which I only said "I dont agree" and want to appeal. Rang barrister (Friend) he's away but will help when the time comes, rang CAB and got answer machine, left message, I do have his home number if he dont ring me back soon. Rang a solicitor group that deals with benefits, will ring me back, they havent so far.

 

While im trying hard to rush things, the world runs at a snail pace.

 

DLA said they will send copies of all documents used, and Ill get a better picture of whats been said. Meanwhile I have printed all my health problems, when they started, when I went to hospital, and how the problems effect my health.

 

DLA are basically saing for example "can walk without help" how the hell would they say this when Im in a wheel chair, unless my stupid doctor noted this, even through I just have telephone consultations with him..

 

My doctor didnt even have the letter sent to him about my back, which I asked for a copy of when at the hospital last.. beats me that they can fill in a DLA report at all, and just guess answers

 

Since 1995 form I sent in is about the same, same old questions, same old answers. Nothings changed and so doctors reports should also be about the same. DLA doctors have seen me before, so unless they just lied they would say about the same thing.

 

So whats changed?

 

 

I am sorry but have you had a medical exam done recently by the dwp/atos? How has the dwp decided you no longer qualify for dla ? they would have had to contact you first, then contact your own gp ,or send out an atos hcp(remember they are not all doctors).Unless they have new information about your condition they cant just stop your benefits, they need medical proof that your condition has improved and in your case it would have to improved a great deal.

 

I stay in glasgow and they still use tas 1 so i dont know what they mean when they say they dont use them anymore.

 

I asked my doctor for a full copy of my medical file dating back 15 years so i could show the dwp how often i had to attend hospitals and my gp.I had no problem getting it as you are entitled to it.

 

You could write to the dwp and ask for a SUBJECT ACCESS REPORT and they also have to give you it.Then you might be able to see exactly what the dwp and atos have said about you.

 

I know it can get you down but please dont take no for an answer.When you get your case sorted and you will, all your money will be backdated.If you cant get in touch with cab try and find if you have an advice centre or contact welfare rights ,but please keep fighting dont let them beat you.

 

I believe this is what the dwp and atos are hopeing people do,as they know not everybody will take them on.I have won my case but i am still fighting atos and the first hcp who examined me and i will be going to the general medical council with my complaint when i have exhausted atos,s complaints procedure.Try,if you can to contact your mp and put pressure on him/her to take on your case.

 

It is a total disgrace that the dwp/atos can treat people like yourself the way they do and have no one to answer to.

 

Keep well

George

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Contact your doctor and tell him you want a copy of your medical file going back to 1995,they cant refuse to give you it although they might try and charge you for the printouts,let cab or your solicitor contact the hospitals and ask for your files (you should get legal aid).

 

I dont think there should be any need for you to go to appeal, get a copy of the report from the dla that states you no longer meet the requirements for dla again they cant refuse to give you it.

 

It looks like they have made a massive mistake and believe me when i say mistakes like this is going on all the time.

 

Have you managed to get help about your debts yet ?

 

I notice by your latest post you seem to be feeling a bit better, keep going you will win in the end.

 

George

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