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    • Thousands more passengers could face delays or cancellations after an arson attack on France's train network on Friday.View the full article
    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Multiple DCA Calls and Letters


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Recommended Posts

I have a substantial amount of debt over various credit cards and bank loans/overdrafts and due to my recent reduction in income I have defaulted on all of them.

 

I have been to the CAB and National Debtline who gave me some advice, which resulted in me writing to all of my creditors with an Income/Expenditure breakdown and an offer of a token payment of £1.00 per month.

 

This worked OK, but now six months has passed and they all want to review the repayment plan. Unfortunately, I haven't been very good at responding to them, as my situation was in flux, with my wife changing her job and not knowing how this would affect Tax Credits etc and my income reducing even further.

 

So now the majority of them have passed the debt on to various DCA's who are constantly sending me letters or calling me.

 

I'm not sure what I should do now, I came across this site whilst searching for the addresses of the DCA to write to them with my offer of payment.

 

Any advice would be greatly appreciated.

 

Thanks in advance

 

seesaw

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Halifax BOS Loan £11000

Lloyds TSB overdraft £4000

Capital One CC £6000

LloydsTSB CC £5000

Egg CC £1000

Comet CC £1100

Virgin CC £2000

Store Cards £1000

 

OK for all credit cards / store cards and loans pre 2007 send a cca request to either the dca if they are chasing or to the OC if they are not

 

the CCA can be found here

 

The Consumer Forums - Debt collectors

 

template 8

 

send each one by recorded mail with a £1 postal order, they then have 12+2 days to supply an agreement, once you get an agreement back then post it up on here for people to check it for you.

 

they have 12+2 days to supply this if they do not then you send the next letter template 20 - account in dispute, you can then stop paying them until they comply

 

do any of these accounts have PPI payment protection insurance? if yes then if they were mis-sold or not approriate for you you can claim the payments back.

 

also if any charges have been applied you can claim them back, to check send template 11 a SAR and ask for all statements etc. they have 40 days to comply with this, send this by recorded with a postal order of £10 to the original creditor.

 

if the dca's continue to phone send template 3 and also just say in writing and put the phone down.

 

do NOT send any I&E info to anybody they have no right to this info.

 

any questions just ask

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Do I keep paying the amount that I have agreed with the OC's while I am waiting for the CCA info? IE. £1.00 per month.

 

None of the accounts have PPI.

 

Capital One have requested an I&E statement and copies of bank statements as proof of I&E.

 

What about the credit cards that are post 2007?

 

Sorry about all of the questions, it's just a bit stressful dealing with all of this.

 

Thanks

Edited by see-saw
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