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    • Thousands more passengers could face delays or cancellations after an arson attack on France's train network on Friday.View the full article
    • you never use or give an email  2nd class stamp with free proof of posting from any po counter dx
    • Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • Hi I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.   It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.   Thanks!  
    • Rachel Reeves is set to reveal a public finances shortfall of billions on pounds after a snap audit.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am currently having problems with a company trying to recover an old debt. I started a Hire purchase agreement in 2004 for a motor vehicle. I had to have a guarantor for which I used my farther.

Two and a half years later I got into financial difficulty though illness and no work. It came to the point where I couldn’t keep up with payments and was receiving a lot of harassment. Every payment missed they would charge the same again for been late so would have to find double for the amount to bring the account up to date. With my farther been guarantor he was getting hassle also.

 

After a couple of months of no payment, it got to the point where the company sent a representative to discuss the account. After discussion I was given the option to bring the account up to date or to surrender the car and pay any outstanding amount after auction. I was told that surrendering the car wasn’t classed as repossession and the agent also told me that if I was to surrender the vehicle my farther would no longer be involved in the agreement. He also said that 99 percent of the time people don’t have to pay the arrears they just get wiped off. This sounded appealing and as my farther was getting hassle along with myself I chose to surrender the vehicle as I didn’t want him involved in this any more and just wanted rid.

A few weeks later the car got taken away, I never saw this as I was in hospital. After the car was taken we never heard a thing for about 6 months, I rang them every week to find out if it had sold and for what amount. After 6 months they told me it had sold for one thousand five hundred pounds and told me there was around 6500 left on the agreement and had to arrange payment plan. I arranged a plan and paid them for four or five months but then for some reason lost contact.

 

Now nearly four years on thinking the debt must have settled for not hearing any think my farther received a call from a company demanding money for the debt saying that they had brought the debt and couldn’t contact me so with him being guarantor he was liable for this. Now I understand that in a normal case that would be correct as that is what guarantors do but I had been told that he was no longer joined to this so it surprised me that not only a company was ringing about the debt but was demanding money from him.

After speaking with the company my self they say they have no record of what happened and was going by the current agreement, they also told me my car sold for two thousand pounds which is five hundred pounds more then the last company said.

 

They want a settlement figure of £3995 or 120 payments of £49.95.

 

I cant really afford these payments and don’t want my dad getting harassed again, neither of us have the settlement but then why should he anyway.

 

Other points are that I had payment protection but cancelled it due to it not been worth while. Also Iam not a hundred percent but think I may have paid 50% if not far from it.

 

Can anyone help with this thanks.

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  • 2 weeks later...

OK first things first, I would send a sar to the original creditor for ALL info on this alledged debt, secondly when was the exact last time you made a payment or written acknowledgment on this debt.

 

in the mean time tell the new dca that you dispute all this debt due to being informed at the time of what you said above and that the onus is on them to prove otherwise.

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